Extron electronics MediaPort 300 User Manual
Extron electronics MediaPort 300 User Manual

Extron electronics MediaPort 300 User Manual

Streaming hdmi and audio to usb scaling bridge
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MediaPort 300
Streaming HDMI and Audio to USB Scaling Bridge
PRELIMINARY
User Guide
AV to USB Bridges
68-2751-01 Rev. Ax1
06 23

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Summary of Contents for Extron electronics MediaPort 300

  • Page 1 User Guide AV to USB Bridges MediaPort 300 Streaming HDMI and Audio to USB Scaling Bridge PRELIMINARY 68-2751-01 Rev. Ax1 06 23...
  • Page 2 Safety Instructions Safety Instructions • English Instructions de sécurité • Français AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le WARNING: This symbol, , when used on the product, is intended to produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit alert the user of the presence of uninsulated dangerous voltage within the d’une tension électrique dangereuse susceptible de provoquer un choc product’s enclosure that may present a risk of electric shock.
  • Page 3 安全说明 • 简体中文 警告: 产品上的这个标志意在警告用户, 该产品机壳内有暴露的危险 电压, 有触电危险。 注意: 产品上的这个标志意在提示用户, 设备随附的用户手册中有重 要的操作和维护(维修)说明。 关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使 www.extron.com 用的特性等相关内容,敬请访问 Extron 网站 , ,参见 Extron 安全规范指南,产品编号 68-290-01 。 安全記事 • 繁體中文 안전 지침 • 한국어 警告: 若產品上使用此符號, 是為了提醒使用者, 產品機殼內存在未隔離的危險 電壓, 可能會導致觸電之風險。 경고: 이 기호 가...
  • Page 4 FCC Class A Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 5 Software Commands Commands are written in the fonts shown here: ^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0 [01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03] E Y! *Y1&* Y2!* Y2%* Y2# CE} NOTE: For commands and examples of computer or device responses used in this guide, the character “0”...
  • Page 7: Table Of Contents

    Mounting kits ..........70 Starting the PCS Software ........28 UL Rack-Mounting Guidelines ......70 Updating Firmware via PCS ........ 30 Download a Firmware or Software Package ..71 MediaPort 300 HDMI and Audio to USB Scaling Bridge • Contents...
  • Page 8 MediaPort 300 HDMI and Audio to USB Scaling Bridge • Contents viii...
  • Page 9: Introduction

    Extron MediaPort 300 HDMI and Audio to USB Scaling Bridge. About the MediaPort 300 The MediaPort 300 is a 4K HDMI and audio to USB scaling bridge that interfaces between professional audiovisual equipment and computer-based conferencing software to simplify video conferencing with soft codecs.
  • Page 10: Usb Video

    14. USB Video The MediaPort 300 accepts signals up to 4K/60 and scales video to a USB 5 Gbps output. To ensure the HDMI source is presented with the highest possible image quality to a soft codec, the MediaPort 300 incorporates video processing technology that provides optimized image scaling and frame rate conversion, preserving detail and legibility of source content.
  • Page 11: Application Diagrams

    Figure 2. Application 2 — MediaPort 300 with External DSP and AEC The MediaPort 300 is a fully featred video processor that features aspect ratio control, Auto Memory, Image reset, and internal test patterns. It can also display a user-supplied logo image whenever no signal is present at the HDMI input.
  • Page 12: Features

    UC Telephony Controls from AV Control System — Bidirectional USB call controls through the MediaPort 300 allow the AV control system to manage common call functions such as answer, end, hold, and the like when using Teams, Zoom, or other UC systems with the MediaPort 300.
  • Page 13 This allows the MediaPort 300 to send a two-channel audio source mix to the personal computer, and the computer to deliver its program audio plus two- channel communication audio from the far end of the soft codec to the MediaPort 300. •...
  • Page 14 External Extron Everlast power supply — Provides worldwide power compatibility, with high-demonstrated reliability and low power consumption for reduced operating cost. • Extron Everlast Power Supply is covered by a 7-year parts and labor warranty. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Introduction...
  • Page 15: Theory Of Operation

    The MediaPort 300 connects to a sound system and computer to bring the far end audio and video into the local room, as well as program audio from the computer or one of the MediaPort 300 line-level inputs.
  • Page 16: Speakerphones And Aec

    MediaPort 300 HDMI and Audio to USB Scaling Bridge • Theory of Operation...
  • Page 17: Mixing And Control

    (from far end) GAIN GAIN USB IN R Phantom GAIN GAIN MC/LINE IN 1 COMP DUCK GAIN GAIN LINE IN 2 Figure 4. Near End Mix Options MediaPort 300 HDMI and Audio to USB Scaling Bridge • Theory of Operation...
  • Page 18 GAIN GAIN USB IN R Phantom GAIN GAIN MC/LINE IN 1 COMP DUCK GAIN GAIN LINE IN 2 Figure 5. Mix controls for Analog Line Input 2 MediaPort 300 HDMI and Audio to USB Scaling Bridge • Theory of Operation...
  • Page 19 Figure 6. Far End Mix Option MediaPort 300 matrix routing table The matrix routing table , below, is an audio table that displays MediaPort 300 audio routing. Viewing the mix matrix routing from the perspective of the outputs: Matrix Routing Table...
  • Page 20: Master Volume Controls

    The USB output group master can be controlled on the PCS Audio > Output tab. This group master controls the overall level of Mic and Program mix that are configured on the PCS Audio > Mix tab. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Theory of Operation...
  • Page 21: Setting The Usb Modes

    NOTE: If the MediaPort 300 is not set in the correct audio mode, three issues can occur: • A MediaPort 300, while an external DSP with AEC is in use, produces two echo cancelling stages potentially causing adverse audio effects.
  • Page 22: Installation And Basic Operation

    LOOP OUT connector — (Optional) Connect a local HDMI monitor (or a LOOP OUT DVI monitor, with an appropriate adapter) or a video conferencing hardware device to the Loop Out connector. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Installation and Basic Operation...
  • Page 23 Super Speed data, the MediaPort 300 enumerates with the USB host as USB 2.0 with reduced video capabilities. • If using USB 2.0 extension, configuring the MediaPort 300 to use USB Group 2 in PCS may optimize performance. •...
  • Page 24: Connector And Cable Details

    ( While holding the connector securely against the lacing bracket, use pliers or similar tools to tighten the tie wrap, then remove any excess length ( MediaPort 300 HDMI and Audio to USB Scaling Bridge • Installation and Basic Operation...
  • Page 25 See figure 9 to wire a connector for the appropriate input type. Connectors are included with the MediaPort 300, but you must supply the audio cable. Use the supplied tie-wrap to strap the cable to the extended tail of the connector.
  • Page 26 USB. • By default Telnet communication on TCP port 23 is disabled on the MediaPort 300. You can enable Telnet over port 23 if Telnet is required for communication (such as sending SIS commands and responses) between the MediaPort 300 and the control system or PC.
  • Page 27 Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles étamés ne sont pas aussi bien fixés dans le connecteur et pourraient être retirés. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Installation and Basic Operation...
  • Page 28: Front Panel Configuration Port

    Config (configuration) port — This USB mini-B port (USB 2.0) is used to configure the MediaPort 300 and to update firmware. The Configuration port uses IP over USB technology; the address for the port is always 203.0.113.22 and CANNOT be hanged MediaPort 300 HDMI and Audio to USB Scaling Bridge •...
  • Page 29: Basic Operation

    In the event of a complete system reset, the passwords convert to the default, which is extron. • The modes listed close all open IP and Telnet connections and close all sockets. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Installation and Basic Operation...
  • Page 30 Resets Release the RESET button and then immediately press and release the RESET button again. Nothing happens if you do not momentarily RESET within 1 second. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Installation and Basic Operation...
  • Page 31: Connecting For Remote Control

    Applicable when the MediaPort 300 is used with a DSP with AEC. Configure the MediaPort 300 as follows: Connect a USB-C cable from the MediaPort 300 rear panel Host port to a USB port on a Windows PC. The required drivers install automatically. A message notifies you when driver installation is complete.
  • Page 32: Configuring Macos For Mediaport 300

    MediaPort 300 ® Connect a USB-C cable from the MediaPort 300 rear panel USB Host port to a USB port on a computer running MacOS. The required drivers install automatically. A message notifies you when driver installation is complete.
  • Page 33: Front Panel Indicators

    AUDIO RETURN — Audio input is being received from the host via USB. Configuring Windows for Various Applications For additional soft codec configurations, see the MediaPort Soft Codec Configuration Guide, available at www.extron.com. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Installation and Basic Operation...
  • Page 34: Product Configuration Software

    Product Configuration Software The PCS is a Windows-based application that allows control of the MediaPort 300 input, output, DSP, and image settings. The following topics are discussed: • Downloading PCS from the Website Starting the PCS Software • • Updating Firmware via PCS •...
  • Page 35: Downloading Pcs From The Website

    To use the Product Configuration Software, download the latest version of the program from the Extron web page and install it on the PC that is connected to the MediaPort 300, as described in the following sections. You can also download updates to the MediaPort 300 software as they become available.
  • Page 36: Starting The Pcs Software

    The Connect button ( ) becomes available. NOTE: If the MediaPort 300 is connected via the LAN port, its IP address is displayed in the IP Address column. If you are using the front panel USB CONFIG port, the fixed address used for the Remote Network Driver Interface Specification (RNDIS) device (203.0.113.22) is displayed.
  • Page 37 Passwords are case sensitive. In the event of an absolute system reset, the passwords are set to extron. The Extron PCS device configuration window opens (see figure 21). Figure 21. MediaPort 300 Device Configuration Window MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 38: Updating Firmware Via Pcs

    Updating Firmware via PCS Firmware can be updated via PCS while the MediaPort 300 is connected to the host PC with a TCP/IP connection. Downloading Firmware Download firmware as follows: Go to www.extron.com and hover over the Download tab (see figure 22,...
  • Page 39: Updating Firmware

    15) or the front panel USB Config port (see on page 20). On the PCS main page for MediaPort 300, select the drop down triangle on the MediaPort 300 tab (see figure 23, below). 1 1 1 1 1 1...
  • Page 40: Input/Output Configuration Page

    4 4 4 4 4 4 4 4 4 4 4 4 Figure 25. Input/Output Configuration Page HDMI Input (see page HDMI Loop USB Output (see page USB Groups Test Patterns page (see MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 41: Hdmi Input Pane

    No Display. Format — This drop-down menu defines the video output format sent to the display connected to the HDMI Loop output. If left on Auto (default), the MediaPort 300 auto detects which output format is best. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 42: Usb Output Pane

    Group 2 — Click to select USB group 2, which is optimized for USB 2.0 Plus extension over Extron USB Extender Plus, NAV, or FOX3 products. Configure ( ) button — Click to open the Configure dialog box (see figure 30 page 35). MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 43 Repeat steps 2 and 3 to configure the other USB group. Select Apply ( ) to accept the configuration changes or Cancel ( ) to abandon them. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 44: Test Patterns Pane

    The EDID Minder page (see figure 32) assigns EDID to an input, imports non-factory default EDID into the PCS EDID library, and saves the EDID from a connected MediaPort 300 user-assigned memory slot or the EDID from a display connected to the HDMI Loop output (see on page 14).
  • Page 45: Filter Pane

    Connected Outputs pane Figure 35. Connected Outputs Panel The Connected Outputs pane displays the EDID of the sink device connected to the HDMI Loop output (see on page 14). MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 46: Available Edid Pane

    MediaPort 300 and the host PC. Input Pane Figure 37. Input Pane The Input pane displays the current EDID configuration of the HDMI input (see page 14). MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 47: Logo Configuration Page

    No Signal Tab and Panel Images in Memory Panel — Click the Upload Image button and choose a file to upload to the MediaPort 300 internal memory. A file must be uploaded to the internal memory before it is assigned.
  • Page 48 ), which can be configured to either display a black output or green output when HDCP content is present with a non-HDCP display. Figure 39. Logo Configuration Page, HDCP Tab MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 49: Audio Configuration Page

    13). Input Page The Input page (see figure 40) contains gain, attenuation, mute, and DSP settings for the MediaPort 300 audio inputs arranged in four panes, each with a DSP icon ( HDMI pane (see page USB pane (see...
  • Page 50 Mic/Line 1 In is muted by default. Enable or • disable Phantom Power for a connected condenser mic while the input is muted. * Mic/Line 1 In only (see NOTE at left) MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 51 Filter Graphic — Visually represents the active and inactive filters from the filter list. Also provides frequency, boost/cut, and Q control for filters via handles in the graph and numbered sliders directly below the graph. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 52 Compressor controls —Click and drag the sliders to adjust compressor attack and release time or enter a value in the text fields. Reset to Default — Resets all compressor parameters to default. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 53 B B B B B B B B B B B B B B B B B B Figure 44. Mix Page Near End Mix (see page Mix to Far End MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 54 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 Figure 45. Output Page MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 55 Recall Preset applies the preset to the MediaPort 300. Clear removes a saved preset and returns the preset slot to [unassigned]. NOTE: Presets must be saved before they can be named or recalled. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 56: General Settings Page

    F F F F F F F F F F F F Figure 48. Unit Information Window Unit Information (see page Date and Time Hostname Password USB Name Edit Communication Settings MediaPort 300 HDMI and Audio to USB Scaling Bridge • Product Configuration Software...
  • Page 57 NOTE: The device name also serves as the THCP/IP hostname. USB Name — Contains a text field for assigning a new MediaPort 300 USB device name that is displayed by the connected USB host device (default is Extron MediaPort 300).
  • Page 58: Remote Configuration And Control

    (one or more characters). The MediaPort 300 can be configured and controlled via a host computer attached to the rear panel LAN port or front panel USB Config port. SIS commands are entered using an application such as Extron DataViewer, available at www.extron.com...
  • Page 59: Mediaport 300 Initiated Messages

    The MediaPort 300 sends this response when a change in the HDMI input signal is detected. HplgO The MediaPort 300 sends this response when a hot plug event on the output is detected (for example, when a display on the HDMI loop output is unplugged and reconnected). X1&] •...
  • Page 60: Error Responses

    Error Responses When the MediaPort 300 receives a valid command, it executes the command and sends a response to the host device. If the unit is unable to execute the command because the command contains invalid parameters, it returns an error response to the host.
  • Page 61 Custom EDID and refresh rate 1 Custom EDID and refresh rate 3 Custom EDID and refresh rate 2 * Default 1 = Enabled, 0 = Disabled (default) = HDCP authorization status MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 62 1 = USB, 2 = Loop out (HDMI) = Video output = Video mute status 0 = Off 1 = On (mute video to black) 2 = Mute video and sync MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 63 27 (30 Hz max) 4096x2160 28* (25 Hz max) 29 (20 Hz max) 30 (30 Hz max) * Rates limited below 30 Hz Available, but not default MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 64 0 = None detected 3 = Multi-Ch digital (PCM3+ or encoded formats) 2 = LPCM-2Ch digital X1& = USB audio type 0 = None detected 1 = LPCM-2Ch digital MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 65 9 = Non-echo cancelling speakerphone 10 = Echo cancelling speakerphone 11 = Webcam 0 (0.0 dB) through -1000 (-100 dB) = Volume range in 0.1 dB increments MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 66 3 = Custom user image (USB output only, not valid for Loop output) X2& = Frequency Four digits with leading zeroes and single decimal (example: 75.30). MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 67 = Verbose mode 0 = Clear or none (default) 2 = Tagged responses for queries 1 = Verbose mode 3 = Verbose mode and tagged for queries MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 68: Command And Response Table For Remote And Communications Protocol

    SIS commands, but the variables ( X/ s) tend to be more complex. Common symbol definitions Carriage return/line feed space • Carriage return (no line feed) Escape key Interchangeable with E Pipe (interchangeable with MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 69: Object Ids

    = Level value in 0.1 dB increments Example: -125 = -12.5 dB. Use negative numbers for attenuation. Decimal places are invalid. 0 = unmuted 1 = muted = Mute status MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 70 -100.0 dB to +80.0 dB, in 0.1 dB increments. Example: 56 = 5.6 dB. NOTE: The valid range of the level for a specific control depends on the control addressed. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Remote Configuration and Control...
  • Page 71: Standalone Application Setup

    This section contains a general discussion of MediaPort 300 inputs and outputs and their intended uses when the MediaPort 300 is used as a standalone device. All of the principles described here are used in the application setup procedure that follows.
  • Page 72 USB Playback — The MediaPort 300 is the computer USB audio playback device. • • Line Input 2 (analog) — The MediaPort 300 accepts balanced or unbalanced line level signals. • HDMI — The MediaPort 300 accepts 2-channel PCM audio signals from this digital connection.
  • Page 73 NOTE: Ensure the MediaPort 300 is set to Standalone audio mode in PCS before beginning setup (see General Settings Page on page 48 for more information about selecting Standalone audio mode). This is an application for soft codec conferencing, in which the MediaPort 300 operates as a standalone device. Audio OVER TEMP...
  • Page 74 To derive a dBu equivalent on the MediaPort 300 peak meter referenced to 0 dBFS, the MediaPort 300 max input level of +21 dBu must be considered. Subtracting 17 dB from +21 dBu gives +4 dBu. Therefore, −17 dBFS on the MediaPort 300 input meter is the approximate equivalent to +4 dBu.
  • Page 75 XPA 102 Plus, and speakers, such as the Extron SM 26. In most cases, the input sensitivity of an amplifier has a maximum of +4 dBu. The max output of the MediaPort 300 is +21 dBu, so attenuation of the amplifier input sensitivity is recommended. An input sensitivity of -12 to -17 dB on the amplifier should work well, but this may require testing the system and fine-tuning the settings.
  • Page 76 The PC (USB) input receives the far end audio signal from the soft codec conference via the USB connection. This audio is then sent to the MediaPort 300 analog line output, so that it can be heard in the near end room through a sound reinforcement system.
  • Page 77 MediaPort 300 HDMI and Audio to USB Scaling Bridge • Standalone Application Setup...
  • Page 78: Reference Information

    Installation and service must be performed by authorized personnel only. • L’installation et l’entretien doivent être effectués par le personnel autorisé uniquement. The 1-inch high, half rack width MediaPort 300 can be placed on a table, mounted in a rack, or mounted under a desk or table. Tabletop Use Affix the included rubber feet to the bottom of the unit and place it in any convenient location.
  • Page 79: Download A Firmware Or Software Package

    Consultez à cet égard les indications de la plaque d’identification de l’équipement. • Mise à la terre — Assurez-vous que l’équipement est correctement mis à la terre. Accordez une attention particulière aux connexions électriques autres. MediaPort 300 HDMI and Audio to USB Scaling Bridge • Reference Information...
  • Page 80 Extron Warranty Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to: USA, Canada, South America,...

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