Troubleshooting - Haier HWM120-B1678S8 User Manual

Troubleshooting

If there is a fault or the machine doesn't operate correctly, kindly refer to the diagnostic list
below first. It is recommended to read the list below before reach to our customer care
team.Please contact our customer care team if a repair is needed. Please do not attempt
to fix the machine by yourself.
Problem
The machine does not drain
or drain slowly.The display
shows E1.
The machine stops running
The display shows E2.
The machine does not spin
The display shows E3.
The display shows E4.
The display shows FA.
The machine
does not work.
There are abnormal
sounds inside the machine.
Possible causes
Is the drain hose blocked?
The top lid is not closed.
Has the laundry been placed
unevenly in the machine?
Is the machine level?
Is the water tap closed or
has the water supply been
interrupted?
Is the water inlet valve
blocked?
Is the water pressure too
low?
The water level sensor has
failed.
Is there a power failure?
Is the power plug inserted
Not
tightly?
washing
Has the water level reached
preset position?
Is the power plug inserted
tightly?
Not
Is the top lid closed?
spinning
Is the laundry distributed
unevenly in the machine?
Is the machine level?
Has the laundry been placed
unevenly in the machine?
Are there any foreign objects
inside the bowl?
Remove the blockage.Press
Start/Pause button once more.
Close the top lid.Press the
Start/Pause button once more.
Spread the load evenly.
Press the Start/Pause button
once more.
Level the machine.
Turn on the water tap. Press
Start/Pause button once more.
Clean the water inlet valve
then press the Start/Pause
button once more.
Use after the water pressure
is normal.
Please contact Customer
Care.
Wait for the power supply
to be restored.
Insert the power plug tightly.
Wait for the water to fill to
the preset level
Insert the power plug tightly.
Close the top lid.Press the
Start/Pause button once more.
Spread the load evenly.
Level the machine.
Spread the load evenly.
Close the top lid.Press the
Start/Pause button once more.
Remove the foreign objects.
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What to do