Troubleshooting Tips - GE ADHL22 Owner's Manual

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Dehumidifier does not start
Dehumidifier does not dry the
air as it should
Dehumidifier runs too much
Frost appears on the coils
Fan noise
Water on floor
Bucket Full LED light flashing
and alarm sounds while drain
hose is connected
Bucket fills up when using
drain pump (on some models)
RECYCLING INFORMATION
For appliance recycling information please visit GEAppliances.com/recycling.
10
Possible Cause
The dehumidifier is unplugged.
The fuse is blown/circuit breaker
is tripped.
Dehumidifier has reached its set
humidity level or bucket is full.
Bucket is not in the proper
position.
Power Failure.
Did not allow enough time to
remove the moisture.
Airflow is restricted.
Dirty Filter
The Humidity Control may not be
set low enough.
Doors and windows may not be
closed tightly.
Clothes dryer may be blowing
moisure-laden air into the room.
Room temperature is too low.
Area to be dehumidified is too
large.
Doors and windows are open.
Room temperature is below 41°F
(5°C)
Air is moving through the
dehumidifier.
Hose connection may be loose.
Intended to use the bucket to
collect water, but a hose was
attached
Drain hose not tight on fitting.
Drain hose is kinked.
Unit not in pump mode
Pump hose not installed
Water level sensor issue
What To Do
Makes sure the dehumidifier's plug is pushed completely into the
outlet.
Check the house fuse/circuit breaker box and replace the fuse or
reset the breaker.
The dehumidifier automatically turns off when either condition
occurs. Change to a lower setting or empty the bucket and replace
properly.
The bucket must be in place and securely seated for the
dehumidifier to operate.
There is a protective time delay (up to 3 minutes) to prevent tripping
of the compressor overload. For this reason, the unit may not start
normal dehumidification for 3 minutes after it turned back on.
When first installed, allow at least 24 hours to maintain the desired
dryness.
Make sure there are no curtains, blinds or furniture blocking the top
or back of the dehumidifier. See the Choosing a Location section.
See the Care and Cleaning section.
For drier air, press the pad and set to a lower percent value (%)
or at the Nonstop setting for maximum dehumidification.
Check that all doors, windows and other openings are securely
closed.
Install the dehumidifier away from the dyer. The dryer should be
vented to the outside.
Moisture removal is best at higher room temperatures. Lower room
temperatures will reduce the moisture removal rate. Models are
designed to be operated at temperatures above 41°F (5°C).
The capacity of your dehumidifier may not be adequate
Close all doors and windows to the outside.
Please operate unit at temperatures above 41 F (5 C). Frost will
usually disappear within 60 minutes. Under certain conditions, frost
may appear on the coils of your dehumidifier at temperatures above
41°F (5°C). This is normal and frost will usually disappear within 60
minutes. See the Automatic Defrost section.
This is normal.
Check the hose connection. See the Removing Collected Water
section.
Disconnect the hose if using a bucket to collect water. See the
Removing Collected Water section.
Check drain hose connection.
Ensure the drain hose is pointed straight down to the floor and is
not kinked in anyway.
Ensure pump is turned on and pump light is illuminated
Ensure pump hose is properly installed on back of unit
This may be caused by very humid conditions or error with float
sensor. Check unit for a P1 error code on display. If this is present
- turn off the unit, unplug unit for a few seconds, plug back in and
turn on the unit to reset sensor. If this error continues to occur refer
to warranty section for exchange options.
49-5000545 Rev. 3