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TROUBLESHOOTING > Audio playback
Audio playback
No sound
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The input source you are attempting to play back from is not selected.
Select the correct input source.
"Basic control during playback" (p.31)
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The mute function is active.
Cancel the mute function.
"Basic control during playback" (p.31)
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The volume is too low.
Turn up the volume.
"Basic control during playback" (p.31)
(
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The power cord of the sound bar is not connected securely.
Make sure that the power cord of the sound bar is properly connected to an AC wall outlet.
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A signal that the sound bar cannot play is being input.
Change the digital audio output setting on the TV or AV device to a type of audio signal supported by the
sound bar.
"Supported digital audio signal formats" (p.79)
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The HDMI Control function is disabled.
When the sound bar is connected to a TV that supports ARC (Audio Return Channel) using an HDMI cable,
enable the HDMI Control function.
"Connecting to a TV compatible with ARC" (p.22)
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"Enabling/disabling the HDMI Control function" (p.48)
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The audio output destination of a TV using HDMI Control function is the TV's built-in speakers.
In the TV's HDMI settings, set the audio output destination to an option other than the TV's built-in
speakers.
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