Table of Contents
Advertisement
SERVICE
We recommend that if at all possible a BBE 383 Bass Guitar Pre-amp which requires service be
sent to our facility in Huntington Beach, CA.
We request that a "RETURN AUTHORIZATION" be
issued by the dealer from whom you purchased the unit.
If this is not possible, call BBE Sound,
Inc. directly at (714) 897-6766, to obtain a "RETURN AUTHORIZATION."
Include a copy of the bill of
sale with the unit when it is shipped to BBE Sound Inc., so that the service process can be
expedited.
As the repair turnaround time is minimal, we request that the unit be sent BBE Sound, Inc.
This
helps us add reliability data to our files for use in designing future products.
MAINTENANCE
Maintenance of the BBE 383 Bass Guitar Pre-amp is limited to proper cleaning of the unit with a
mild household cleaner such as Formula 409^^ or Windex^'".
The chassis and cover are steel
finished with a durable polyurethane paint, while the front panel is an anodized aluminum
extrusion.
There are no user replaceable parts and the unit should not be opened for any reason unless
you are a qualified technician.
Calibration should be performed if parts are replaced or if a performance check-out indicates a
problem with calibration.
Long term use has shown that over the life of the unit there is little or
no drift of the components in the BBE 383 which would cause a change in calibration.
A
conservative design philosophy has resulted in a piece of equipment which should give years of
trouble-free service.
WARRANTY
Warranty registration of the unit to BBE Sound Inc. is not necessary.
However, it is strongly
recommended that a copy of the bill of sale is retained for future reference.
IT IS THE SOLE RESPONSIBILITY OF THE END USER TO PROVIDE THE BILL OF SALE OR OTHER MEANS OF
PROOF OF PURCHASE TO VALIDATE THE WARRANTY IF WARRANTY SERVICE IS REQUIRED.
The BBE 383 Bass Guitar Pre-amp is warranted against defects in material and workmanship for a
period of one (1) year from date of purchase from BBE Sound, Inc. or from an authorized dealer.
During this period, we will repair units free of charge providing that they are shipped prepaid to
BBE Sound, Inc., 5381 Production Drive, Huntington Beach, CA 92649. We will pay return UPS
shipping charges within the USA. All charges related to non-US shipping, including customs
clearance, will be billed. The warranty will be honored for the longer of either 90 days from the
date of any service or the remainder of the original 1 Year factory warranty.
This warranty will be considered null and void by BBE Sound, Inc. if any of the following is found:
1.
The equipment has been physically damaged.
2.
The equipment shows signs of abuse.
3.
The equipment has been electrically damaged by improper connection or
attempted repair by the customer or a third party.
4.
The equipment has been modified without authorization.
5.
The bill of sale indicates that the purchase date of the equipment is not within
the warranty period.
All non-warranty repairs are warranted for a period of 90 days from the date of service.
BBE Sound, Inc. is NOT LIABLE FOR CONSEQUENTIAL DAMAGES.
Should the pre-amp fail to
operate for any reason, our sole obligation is to repair the unit as described above.
10
Advertisement
Table of Contents
