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PROBLEM
Err message on display.
| Weak coffee.
Coffee overflows from brew
basket, travel mug, or regular
| mug.
Coffee tastes bad.
Water exits carafe side.
Auto-start feature does not
work with Single-Serve side.
| Clear water when brewing
with single-serve pack.
Steam flows up across
control panel.
| + Make sure selector dial is set to Single-Serve side.
PROBABLE CAUSE/SOLUTION
+ Too much water in the water reservoir. Turn brew selector dial to carafe (51) and push BREW
to remove water. Wait for 3 beeps and blue power light to turn off. Restart the Single-Serve p OC
+ Excessive amount of water in reservoir. Use travel mug or mug into which coffee will be brewed : o
reservoir. Use slightly less grounds when brewing decaffeinated, flavored, or finely ground offe
medium ground coffee.
e Coffeemaker needs cleaning.
e Poor coffee quality and freshness.
+ Poor water quality (use filtered or bottled water).
e Forgot to lock handle down, which pierces top foil of single-serve packs.
+ Do not exceed MAX water level for single-serve pack brewing.
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