LG UN64 Series Installation Manual

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INSTALLATION MANUAL
LED TV*
OLED TV
* LG LED TV applies LCD screen with LED backlights.
Please read this manual carefully before operating your set and retain it
for future reference.
AN96*
WN96*
LN34*
LN66*
UN78*
UN64*
UN34*
UN66*
*MFL71684541*
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
(2301-REV01)

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Summary of Contents for LG UN64 Series

  • Page 1 INSTALLATION MANUAL LED TV* OLED TV * LG LED TV applies LCD screen with LED backlights. Please read this manual carefully before operating your set and retain it for future reference. AN96* WN96* LN34* LN66* UN78* UN64* UN34* UN66* *MFL71684541* www.lg.com...
  • Page 2: Table Of Contents

    - Auto Start - PreLoaded App Installation Menu - Website Shortcut - Input Shortcut Introduction - Hotel Directory LG Hotel Mode Setup - Portal Editor - Power On Status - Portal Manager - Volume Media Share - Key Management - Smart Share...
  • Page 3 IR Codes External control device Setup RS-232C Setup Type of Connector : D-Sub 9-Pin Male RS-232C Configurations Communication Parameters IR OUT Using Guide - Suitable / Not Recommend remote-controller data format - IR Receiver specifications Command Reference List Transmission / Receiving Protocol...
  • Page 4: Location And Function Of Controls

    Location and Function of Controls LED Clock Connection (Depending on model) Parts and Button This TV can be connected to a LED Clock via the CLOCK port. CLOCK LED Clock (*Not Provided) Basic functions Power On (Press) Power Off (Press and Hold) Menu Control (Press Menu Selection (Press and Hold All running apps will close.
  • Page 5: First Use Wizard

    First Use Wizard * Images shown may differ from your TV. (Depending on model) • There are four options - Basic Settings, Data Cloning, Solution Settings, and Installation Menu Settings. Each menu can access by Start button. (Normal Configuration is the default focus item.)
  • Page 6: Basic Settings

    Basic Settings (Depending on model) This menu is for Basic Settings related to language, network, portal, voice service coverage and programme tuning without SI (Pro:Centric) setting. There are four steps for it. Language & Location (Depending on model) • Select the Language and Country. Some countries need to select the Time Zone.
  • Page 7: Network Settings

    Network Settings (Depending on model) • Set Network connection. You can connect easily to wired/wireless network. (“Network Settings” on page 28) Wireless (Auto Wi-Fi) : Connect a default hidden SSID/PW. (SSID : lgwebostv, PW : procentric, Security : WPA/WPA2 PSK)
  • Page 8: Portal Settings

    Portal Settings (Depending on model) • Set the Portal Mode and Portal Auto Start. Portal Mode (Depending on model) • You can select ‘Default Portal’ (Use webOS default portal), ‘Customizable Portal’ (Use editable Portal), or ‘None’ (Do not use portal). Portal Auto Start •...
  • Page 9: Voice Service Coverage

    Voice Service Coverage (Depending on model) • Set the voice service coverage. You can set LG Service Country and Service Area Postcode(Depending on model) for voice service.
  • Page 10: Data Cloning

    Data Cloning (Depending on model) Access Data cloning menu of TV Manager application for applying cloning file. Solution Settings (Depending on model) The Pro:Centric Platform enables you to simply install, manage and use guest-centric solutions. The default Domain “procentric.local” and IP Server Address are needed to be registered in DNS TV will contact the IP Server using the default Domain “procentric.local”...
  • Page 11: Tv Configuration Options

    TV Configuration Options (Depending on model) From the TV Configuration Options screen, you can choose how to proceed with the configuration of this TV. Whether you will configure the TV for Pro:Centric operation via the wizard or use a USB memory device to configure the TV, you may first wish to set the Room Number on the TV. Also, you can configure the network environment.
  • Page 12 • If you intend to apply the files via USB, use USB Configuration option to access TV Manager app. (“TV Manager” on page 56) • If you intend to set network, use the Network Settings option. You can connect easily to wired/wireless network by this option. (“Network Settings” on page 28) Wireless (Auto Wi-Fi) : Connect a default hidden SSID/PW.
  • Page 14: Configure Pro:centric Server

    Configure Pro:Centric Server (Depending on model) You can select two options. • Standard Pro:Centric Server Settings : Default Automatic / Manual Pro:Centric Server Configuration • Installation Code Settings : Installation Code based simple installation for Cloud solution...
  • Page 15: Standard Pro:centric Server Settings

    Standard Pro:Centric Server Settings (Depending on model) Automatically for Setup This step automatically searches for the Pro:Centric Server. If was found the Pro:Centric data programme, select the Next.
  • Page 16 Downloading the Pro:Centric application files takes few minutes. After the installation is completed, the following screen will be displayed.
  • Page 17 Manually for Setup Please select the Manual Pro:Centric. Configure the appropriate Pro:Centric settings in the TV. (Taiwan does not support RF)
  • Page 19 Downloading the Pro:Centric application files takes few minutes. After the installation is completed, the following screen will be displayed.
  • Page 20: Installation Code Settings

    From the Installation Code Settings screen, You can input the installation code that issued from Cloud Portal. Server Searching 1) LG Pro:Centric Cloud • Server search succeed : The message “Server Found [property name]” is displayed. And the search button changes to the next button.
  • Page 21 2) LG QI Server • Server search succeed : The message “Server Found” is displayed. And the search button changes to the next button. • In case of error : The message “Server Not Found” is displayed.
  • Page 22: Installation Menu Settings

    Download Pro:Centric App • After clicking the next button, Downloading the Pro:Centric application files takes few minutes. Download Complete • After the installation is completed, the following screen will be displayed. Installation Menu Settings (Depending on model) Access Installation menu for commercial feature settings.
  • Page 23: Installation Menu

    The abundant functions for Hotel TV linked with software installation can be projected on OSD as ‘Installation Menu’ . The wide range of hotel features can be performed simply on additional window to enhance the LG hotel TV’s easy installation and convenient operation for Hotelier and System Integrators.
  • Page 24: Lg Hotel Mode Setup

    LG Hotel Mode Setup When ‘LG Hotel Mode Setup’ is set to On, all functions of Hotel Mode apply. Power On Status • Decide to select working status of TV Set when turn on main power. • You can select PWR, STD, LST.
  • Page 25: Volume

    - When selected to 'On' , if the value is larger then the maximum specified in the maximum volume entry, the maximum volume value must be used. - Access to a volume in ‘Timer Power On’ must be fixed to start volume when ‘LG Hotel Mode Setup’ (On) and ‘Start Volume’ (Off, 0 ~ 100) were set simultaneously.
  • Page 26: Limited Mode

    Limited Mode • Configure TV function’ s limitation. When selected to ‘On’ , following sub-menus will be worked by below. Setup Menu • Permit to tune and manage programmes. Programme Change (Depending on model) • Decide to change programme or not. Menu Display •...
  • Page 27: Power On Default

    Power On Default • Set the programme to display, etc. when turn on power. • When set to Off, it is not applied to the subordinate Input, Programme, A/V Setting, Aspect Ratio menu. • When set to On, it can set by entering the subordinate menu. Input •...
  • Page 28: Network

    Network (Depending on model) MAC Address • Displays the MAC address (not customizable). Network Settings One-click network connection (Depending on model) • Connects easily to a network. • This menu supports to connect to an available network. To connect to a network through Set Expert •...
  • Page 29: Lg Connect

    LG Connect (Depending on model) • Sets the 'LG Connect' function to On or Off. - You can connect TV via 'LG ThinQ' app in smart device. - Default setting is 'On' . IP Stream Control (Depending on model) Audio PTS Offset •...
  • Page 30: Pro:centric

    • If you input the 6-digit installation code when ‘Type’ is ‘LG Pro:Centric Cloud’ , the server is automatically searched. • If you input the 8-digit installation code when ‘Type’ is ‘LG QI Server’ , , the server is automatically searched.
  • Page 31: Worf

    WORF • When set to ‘Enable’ , Hour and Minute items are enabled and then the WORF function is enabled. • When set to ‘Disable’ , ‘Hour’ and ‘Minute’ items are disabled and then the WORF function is disabled. Room Number Setting •...
  • Page 32: General

    General Configuration Setup Select RCU • It is a mode to set whether to use Select RCU or not. When set to ‘Enable’ , You can adjust ‘Number of RCU’ menu. Number of RCU • Number of RCU value range 1~16. (When ‘Select RCU’ is set to ‘Enable’) •...
  • Page 33 RS232 DC Power Outlet (Depending on model) • It is a mode to decide whether to output DC or not for power supply to IB Box in Installation Menu. We offer a output terminal in one Pin of RS232C Jack for the use of communication. •...
  • Page 34 One Channel Map (Depending on model) • If set to ‘Enable’ , the TV will operate as below. - A. When the TV is auto-scanning, it searches both air and cable channels. - B. User can assign a channel number him/herself by manual scan. - C.
  • Page 35 DVB-C Bandwidth (Depending on model) • If country is 'Philippines' , 'DVB-C Bandwidth' menu will be shown. • Select the bandwidth of cable tuning (6 MHz/8 MHz). The default is 6 MHz. Additional Pixel Refresher (Depending on model) • If set to Power Plug In, TV always does pixel refresh when AC power on. •...
  • Page 36 Always on Display (Depending on model) • Even when the TV has not been used, it provides optimized wallpaper. When the TV is turned off, it switches to Always on Display to display the selected screen wallpaper. • This function is supported when instant on is set to instant on mute •...
  • Page 37 No Signal Image (Depending on model) • You can set to ‘Off’ , ‘Default Image’ or ‘Downloaded’ . • It is a mode to decide whether to use no signal image when there is no signal. • When set to ‘Off’ , do not use no signal image. •...
  • Page 38: Mobile Remote

    • You can configure the Sound Out to be set after power on. • You can select Off, TV Speaker, Optical, LG Sound Sync., HDMI ARC • If you set this option to Off, the TV maintains Sound Out after power on.
  • Page 39: External Speaker

    External Speaker (Depending on model) Volume Control • Selects the volume control method of an external speaker. • You can select ‘Off’ , ‘Int Variable’ , ‘Fixed’ or ‘Ext Variable’ . (Depending on model) • Ext Variable uses the External Vol Up/Down Control Line to change the volume up to 2 Watts. •...
  • Page 40: Power Saving

    • You will have 2 modes to choose [Default], [HCEC] and [TVLink-CEC]. • If [Default] is selected, you can use SIMPLINK which is provided in LG TV. Also you can enable and disable SIMPLINK through SIMPLINK MENU. • If [HCEC] is selected, you can use TVLink-HCEC Protocol. (For more detailed information, please refer to TVLink-HCEC Protocol document) •...
  • Page 41: Clock Setup

    • If you use following functions via TVLink-HCEC, HTNG Hotel mode will be set as “Yes” automatically. - Power On Default, Start Volume, Maximum Volume, Minimum Volume, or Start Volume. • Even if ‘LG Hotel Mode Setup’ is set as No, above settings are still effective. Clock Setup...
  • Page 42: Crestron

    Clock Source • You can select ‘Off’ , ‘Pro:Centric’ , ‘TV’ , ‘NTP’ , ‘Admin’ . • NTP : Clock is synchronized using Network Time Protocol. It's only enabled when network cable is connected. (Depending on model) • Admin : It's automatically set to Admin when clock is updated by commercial protocols like TVLink-HCEC, TVLink-Interactive, or HCAP API. •...
  • Page 43: Welcome Video Mode

    - Type: Fusion » Method: Connection direction can be selected. (Device to Fusion, Fusion to Device) » Device to Fusion: How to connect from set to server - URL: Server URL - Port: Server Port » Fusion to Device : How to connect from server to set •...
  • Page 44: Security

    Security Port Control (Depending on model) • Unused ports can be blocked for network security. Lock Mode • USB - If set to ‘Enable’ , USB devices do not work in relative features. (Updates via USB are possible regardless of the 'USB' lock. However, some models cannot be updated via USB.) •...
  • Page 45: Pillow Speaker

    • User can select the type of the Pillow Speaker’ s Code/Voltage. • If LG/Zenith(+12V) is selected, user can control the TV by using Pillow Speaker of which type is LG/Zenith(+12V). • If Philips(+5V) is selected, user can control the TV by using Pillow Speaker of which type is Philips(+5V).
  • Page 46: Portal Settings

    Portal Settings (Depending on model) Portal Mode (Depending on model) • You can select 'Default Portal' (Use webOS default portal), 'Customizable Portal' (Use editable Portal), or 'None' (Do not use portal). Auto Start (Depending on model) • You can select 'Off' , 'Website Shortcut' , or 'Portal Mode' . •...
  • Page 47: Website Shortcut

    Website Shortcut (Depending on model) Shortcut • Sets Enable or Disable. When it is set to Enable, Website Shortcut app is displayed at launcher bar. Shortcut Name • You can set Website Shortcut app name (title). Shortcut URL • Sets URL to connect when excute Website Shortcut app. Shortcut Icon •...
  • Page 48: Hotel Directory

    Hotel Directory (Depending on model) • Set the information to display at Hotel Directory app. Facility or Service Name • Set the facility or service name. Details or Extension • Set the detailed information. Related Photo • You can select None, downloaded images or Download (Go to TV Manager). •...
  • Page 49 • Edit Template - Vertical » You can set Vertical when selecting focus. Select between Hotel or Hospital. - Template » You can set Template when selecting focus. Select between Bar Type or Tile Type. - Video » You can set this mode to On/Off when selecting Customizable Portal. »...
  • Page 50: Portal Manager

    Portal Manager (Depending on model) This feature enables you to group together multiple monitor sets on a single network into the same group and copy portal setting data or device setting data on a group basis. This feature has two modes, Master and Slave. Master •...
  • Page 51 Distribution Select the data to be distributed(portal setting data or device setting data). Select your desired group and click Distribute. Set power off on the slave sets by using remote controller after distribution is completed. Check that the data have been copied on the slave sets after a 1 minute. * How to Use •...
  • Page 52: Media Share

    Media Share (Depending on model) Smart Share (Depending on model) • Smart Share enables DLNA function. If this value is enabled, TV acts as Media Player and displays Media Server contents through Smart Share app. Screen Share (Depending on model) •...
  • Page 53: Lg Presenter

    LG Presenter (Depending on model) • LG Presenter uses wired/wireless connection to share PC screen(Windows or Mac OS). If this value is enabled, LG Presenter app is displayed at launcher bar and TV can display the screen of PC or laptop.
  • Page 54: Softap

    SoftAP (Depending on model) • SoftAP is similar to Access Point. When this value is On, Wi-Fi Service application is displayed at the launcher bar. SoftAP is activated when user selects On in the Wi-Fi Service application. • Regardless of the Instant On mode, the SoftAP setting stays unchanged after power off/on. (Depending on model) Use Default •...
  • Page 55: Beacon

    Hidden SSID • With the Hidden SSID function, the SSID is hidden on the device connecting to SoftAP. Beacon (Depending on model) • This option enables BLE Beacon, one of Bluetooth 4.0's features. • Beacon Mode (On/Off Toggle): enables the Beacon feature. •...
  • Page 56: Tv Manager

    TV Manager * Images shown may differ from your TV. You can update files from a USB memory device to TV through the TV manager. Diagnostics (Depending on model) • Sets Enable or Disable. When it is set to Disable, user can’t control TV via RMS. The changed setting is applied after reboot.
  • Page 57 Ez Download • Ez Download is a function that enables users to download the desired items all at once, such as EPK (software update file), TLL, Media files, Micom, Pro:Idiom M Key. (Depending on model) - Media files, Pro:Idiom M Key files, and Software Update files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device.
  • Page 58 • Press button to display storage usage information. • Press the “Clear Storage” button to delete the downloaded media files.
  • Page 59 Image Download (Depending on model) • The download sequence is Image Download Select Image(s) Download. • The image files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. • Press the "Clear Storage" button to delete the downloaded images. - Boot Logo Image (Depending on model) »...
  • Page 60 Icon Download (Depending on model) • If you updates the images, original images will be removed. • The download sequence is Icon Downalod Select Images Download. • Icon update function supports only JPG, JPEG, PNG format file. • Press the Clear Storage button to delete the downloaded icons. - Hotel Icon on Portal, Website Shortcut, Input Shortcut »...
  • Page 61 Video Download (Depending on model) • The video files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. • The download sequence is Video Download Select video file Download. • Video files can only download one file each. •...
  • Page 62: Data Cloning

    Data Cloning Import Clone File • Once the internal TV data and its programme map information are written to the USB memory device, the user can perform “Import Clone File” with a clone (.tll) file located in the root directory of the USB memory device. The user should not turn TV off nor unplug the USB device while processing.
  • Page 63 Export Clone File • “Export Clone File” creates a clone (.tll) file in the root directory of the USB memory device. The user must not turn TV off nor unplug the USB device while processing.
  • Page 64: Usb Download Menu

    USB Download Menu USB Cloning • An Installation can quickly set up and clone multiple TV sets at a property. These cloned TVs will all have the same Master TV Setup: Installation Menu settings, User A/V settings and the programme Map. This newer procedure significantly decreases the installation time that would be necessary if the standard RS-232C method were used instead.
  • Page 65 Software Update ► Update TV Software • This feature updates the TV software using the EPK file contained in a folder named “LG_DTV” in the root directory of the USB memory device. • The download sequence is Software Update Update TV Software Select file(EPK) Update.
  • Page 66: Content Manager

    Content Manager (Depending on model) Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Log Out, Change Password menus are provided. •...
  • Page 67 • Create Playlist When creating a playlist, you cannot include characters that cannot be used in file names on Windows — such as \, /,:, *,?, “, <,>, and | — in the names of the files in the playlist. In addition, if the playlist contains content files whose names include such characters, you cannot move or copy the playlist.
  • Page 68 • DISTRIBUTION Click Distribute in the upper right-hand corner of the screen. Go to the Group Manager app to distribute the created schedules. - If the schedule creation time overlaps, the previously created schedule is deleted. - Schedule does not work while Scheduling list app is running. Editor (Editor) The Content Manager app’s editor feature enables you to add your desired templates.
  • Page 69 Supported Photo File Formats File type Format Resolution • Minimum: Min: 64 x 64 .jpeg, .jpg, .jpe JPEG • Maximum: Normal Type: 15360 (W) x 8640 (H) Progressive Type: 1920 (W) x 1440 (H) • Minimum: Min: 64 x 64 .png •...
  • Page 70: Group Manager 2.0

    Group Manager 2.0 (Depending on model) This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the browser on your PC or mobile device.
  • Page 71 Setting Data Cloning Select your desired group and click Start. Check that the data have been copied on the slave sets. Schedule Distribution / Playlist Distribution Select the type of content you wish to distribute (Schedules or Playlists). Select the content you wish to distribute. Select the group to which you wish to distribute the content and click Distribute.
  • Page 72: Ir Codes

    IR Codes Code Function Note (Hexa) • This feature is not available for all models. Remote control Button Code Function Note (Hexa) Remote control Button Remote control Button (POWER) Remote control Button (Power On/Off) (Q. Settings) Remote control Button (BACK) Remote control Button Remote control Button Remote control Button...
  • Page 73: External Control Device Setup

    External control device Setup ► B Type RS-232C Setup RS-232C IN (CONTROL & SERVICE) • Image shown may differ from your TV. Connect the RS-232C (serial port) input jack to an external control device (such as a computer or an A/V control system) to control the product’s functions externally.
  • Page 74: Rs-232C Configurations

    IR output signals will be suppressed automatically by IR receiver. • In this case, LG does not guarantee IR working function. • Baud rate: 9,600 bps (UART) • To make sure of this matter, here are two methods as below.
  • Page 75: Command Reference List

    Command Reference List Data Command1 Command2 (Hexadecimal) (Depending on model) 24 Fail Over Mode (See p. 82) Data 25 Fail Over Input Command1 Command2 (See p. 82) Select (Hexadecimal) 26 Internal 1 Power 00 to 01 storage media n, a8 (See p.
  • Page 76: Transmission / Receiving Protocol

    Transmission / Receiving Protocol 1 Power (Command: k a) ► To control Power On/Off of the set. (Depending on Model) Transmission (k)(a)( )(Set ID)( )(Data)(Cr) Transmission Data 00 : Off (Command1)(Command2)( )(Set ID)( )(Data)(Cr) Data 01 : On (Command1) : First command to control the TV. (j, k, m or x) (Command2) : Second command to control the TV.
  • Page 77 6 Contrast (Command: k g) 3 Screen Mute (Command: k d) ► To adjust screen contrast. ► To select screen mute on/off. You can also adjust contrast in the picture settings. Transmission Transmission (k)(d)( )(Set ID)( )(Data)(Cr) (k)(g)( )(Set ID)( )(Data)(Cr) Data 00 : Screen mute off (Picture on) / Video mute off Data 01 : Screen mute on (Picture off) Data Min : 00 to Max : 64...
  • Page 78 9 Tint (Command: k j) 12 Remote Control Lock Mode (Command: k m) ► To adjust the screen tint. ► To lock the front panel controls on the monitor and remote control. You can also adjust tint in the picture settings. Transmission Transmission (k)(m)( )(Set ID)( )(Data)(Cr)
  • Page 79 15 Energy Saving (Command: j q) 17 Equalizer (Command : j v) ► To reduce the power consumption of the TV. You can also adjust Energy ► To adjust equalizer. Saving in picture settings. Transmission Transmission (j)(v)( )(Set ID)( )(Data)(Cr) (j)(q)( )(Set ID)( )(Data)(Cr) Power Saving Level...
  • Page 80 18 Tune Command (Command: m a) 19 Programme Skip / Add (Command: m b) ► Select channel to following physical number. ► To set skip status for the current Programme. Transmission Transmission (m)(a)( )(Set ID)( )(Data 00)( )(Data 01)( )(Data 02)(Cr) (m)(b)( )(Set ID)( )(Data)(Cr) Data 00 : High channel data Data 00 : Skip...
  • Page 81 22 Input select (Command: x b) (Main Picture Input) 23 Programme block/unblock (Command: m d) ► To select input source for main picture. ► This command may work differently depending on model and signal. Transmission (For South Korea, North/Latin America except Colombia Model) (x)(b)( )(Set ID)( )(Data)(Cr) Transmission Data Structure...
  • Page 82 24 Fail Over Mode (Command: m i) (For all other regions including Colombia, Excluding the above countries) ► Selects the Fail Over mode. Transmission Transmission (m)(d)( )(Set ID)( )(Data 00)( )(Data 01)( )(Data 02)(Data 03)(Data 04)(Cr) (m)(i)( )(Set ID)( )(Data)(Cr) (Data 00) : Physical Channel Number Data 00 : Off (Data 01)(Data 02) : Channel Data...
  • Page 83 26 Internal storage media contents play (Command: s n, a8) * Real data mapping ► Plays media stored in the internal memory. 00 : Step 0 ► This command may work differently depending on model and signal. Step 10 (Set ID 10) Transmission (s)(n)( )(Set ID)( )(a)(8)( )(Data)(Cr) Step 15 (Set ID 15)

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