Discover your Lenovo computer ® Thank you for choosing a Lenovo computer! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
• The integrated graphics card supports the following: – DisplayPort out connector – HDMI out connector Video features – VGA-out connector • The optional discrete graphics card provides an enhanced video experience and extended capabilities. ThinkCentre neo 50t Gen 4 User Guide...
5 V and 3 A. • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories • USB-C (3.2 Gen 1) connector Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file...
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USB device Data rate (Gbit/s) 3.2 Gen 1 / 3.1 Gen 1 3.2 Gen 2 / 3.1 Gen 2 3.2 Gen 2 × 2 Thunderbolt 3 Thunderbolt 4 ThinkCentre neo 50t Gen 4 User Guide...
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To manage cables of devices (such as the keyboard and the mouse) with a smart cable clip: 1. Pull the cables through the dents in the clip. 2. Install the clip as shown. ThinkCentre neo 50t Gen 4 User Guide...
• Type AutoPlay in the Windows search box and then press Enter. Turn on Use AutoPlay for all media and devices. • Open Windows Media Player. • Double-click the ISO file. 3. Follow the on-screen instructions. ThinkCentre neo 50t Gen 4 User Guide...
3. Press the card and remove it from your computer. Store the card safely for future use. Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, power adapters, keyboards, mice, and more.
Chapter 4. Secure your computer and information Lock the computer Note: Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. You can purchase computer locks from Lenovo. Padlock Locking the computer cover through a padlock prevents unauthorized access to the inside of your computer.
BIOS menu. If both the power-on password and supervisor password are set, you can enter either password. However, you must use your supervisor password to change any configuration settings. • Hard disk password ThinkCentre neo 50t Gen 4 User Guide...
You should record your passwords and store them in a safe place. If you forget the passwords, contact a Lenovo-authorized service provider to have the passwords removed. Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the storage drive.
The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1. 2. Select Security ➙ Cover Tamper Detected and press Enter. 3. Select Enabled and press Enter. 4. Press F10 or Fn+F10 to save the changes and exit. If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error message will be displayed when you turn on the computer.
If you enable configuration change detection, when the POST detects configuration changes of some hardware devices (such as storage drives or memory modules), an error message will be displayed when you turn on the computer. ThinkCentre neo 50t Gen 4 User Guide...
4. Press F10 or Fn+F10 to save the changes and exit. Enable or disable the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go https://www.lenovo.com/us/en/compliance/eco-declaration You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer is off or in sleep mode.
• To install an operating system that does not support secure boot, such as some Linux operating systems, select Disabled for Secure Boot. 4. Press F10 or Fn+F10 to save the changes and exit. ThinkCentre neo 50t Gen 4 User Guide...
Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. • From the Lenovo Support Web site: 1. Go to https://pcsupport.lenovo.com 2.
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10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. For BIOS configurations, see Chapter 5 “UEFI BIOS” on page 19. ThinkCentre neo 50t Gen 4 User Guide...
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
Removal steps Front bezel Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: Remove the computer cover. See “Computer cover” on page 28. ThinkCentre neo 50t Gen 4 User Guide...
Replacement steps Optical drive Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 28. 2. Remove the front bezel. See “Front bezel” on page 28. 3.
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Replacement steps ThinkCentre neo 50t Gen 4 User Guide...
Drive bay assembly Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 28. 2. Remove the front bezel. See “Front bezel” on page 28. Replacement steps Chapter 7 CRU replacement...
3. Remove the optical drive. See “Optical drive” on page 29. 4. Remove the drive bay assembly. See “Drive bay assembly” on page 31. 5. Disconnect the signal cable and the power cable from the hard disk drive. ThinkCentre neo 50t Gen 4 User Guide...
Removal steps Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. Ensure that you follow the installation order for memory modules shown in the following illustration. For access, do the following: 1. Remove the computer cover. See “Computer cover” on page 28. 2.
• Replace the M.2 solid-state drive only for upgrade or repair. The M.2 solid-state drive is not designed for frequent changes or replacement. • Before replacing the M.2 solid-state drive, make a backup copy of all the data that you want to keep. ThinkCentre neo 50t Gen 4 User Guide...
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• Do not touch the contact edge of the M.2 solid-state drive. Otherwise, the M.2 solid-state drive might get damaged. • Do not apply pressure to the M.2 solid-state drive. • Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks.
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– Type 2 – Type 3 ThinkCentre neo 50t Gen 4 User Guide...
Note: Remove the film that covers the thermal pad (if any) when installing the M.2 solid-state drive and the heat sink. M.2 solid-state drive bracket Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
1. Remove the computer cover. See “Computer cover” on page 28. 2. Remove the front bezel. See “Front bezel” on page 28. 3. Remove the drive bay assembly. See “Drive bay assembly” on page 31. ThinkCentre neo 50t Gen 4 User Guide...
Removal steps Note: After installing a new coin-cell battery, reset the system date and time in the UEFI BIOS menu. PCI Express card Prerequisite Before you start, read Generic Safety and Compliance Notices, and print the following instructions. For access, do the following: 1.
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek medical care immediately. Never remove the cover on a power supply or any part that has the following label attached. ThinkCentre neo 50t Gen 4 User Guide...
Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. For access, do the following: 1.
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Removal steps Note: During installation, ensure that you connect the gray cable to the connector labeled AUX on the card, and the black cable to the connector labeled MAIN. ThinkCentre neo 50t Gen 4 User Guide...
How to access? • https://www.lenovo.com/tips Troubleshooting and frequently asked questions • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
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Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions •...
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Generic https://pcsupport.lenovo.com Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices Certification-related information Product name: ThinkCentre neo 50t Gen 4 Machine types: 12JA , 12JB, 12JC, and 12JD Further compliance information related to your product is available at https://www.lenovo.com/compliance Operating environment Maximum altitude (without pressurization) •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.