Nokia RM-364 Service Manual page 62

• The operating modes of the display can be controlled with the help of
Display blank
Image on the display not correct
Visual defects (pixel)
Item
1 Defect counts
2 Combined
defect counts
Steps
1. Verify with a working display that the fault is not on the display module itself.
The display module cannot be repaired.
2. Check that the cellular engine is working normally.
i To check the functionality, connect the phone to a docking station.
Phoenix service software.
ii Start
iii Read the phone information to check that also the application engine is functioning normally (you
should be able to read the APE ID).
3. Proceed to the display troubleshooting flowcharts.
Use the Display Test tool in
Page 3 –20
Table 6 Display module troubleshooting cases
Table 7 Pixel defects
White dot defect
R G
1 1
Not allowed.
Two single dot defects that are within 5 mm of each other should be
interpreted as combined dot defect.
Phoenix to find the detailed fault mode.
COMPANY CONFIDENTIAL
Copyright © 2008 Nokia. All rights reserved.
BB Troubleshooting and Manual Tuning Guide
Phoenix .
There is no image on the display. The display looks
the same when the phone is on as it does when the
phone is off. The backlight can be on in some cases.
Image on the display can be corrupted or a part of
the image can be missing. If a part of the image is
missing, change the display module. If the image is
otherwise corrupted, follow the appropriate
troubleshooting diagram.
Pixel defects can be checked by controlling the
display with Phoenix. Use both colours, black and
white, on a full screen.
The display may have some random pixel defects
that are acceptable for this type of display. The
criteria when pixel defects are regarded as a display
failure, resulting in a replacement of the display, are
presented the following table.
B White Dot
Total
1 1
Black dot Total
defect
1 1
RM-364
Issue 1