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Table of Contents
Related Manuals for BenQ RP8603
Summary of Contents for BenQ RP8603
- Page 1 RP6503/RP7503/RP8603 Interactive Flat Panel User Manual...
- Page 2 BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
- Page 3 Available files vary by model. • Make sure your computer is connected to the Internet. • Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com...
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Page 4: Table Of Contents
Notes on cleaning the display ......................3 Safety notice for remote control ....................3 Battery safety notice ........................4 BenQ ecoFACTS ..........................4 Package contents...................... 5 Setting up the display ....................6 Installing the display on a wall ......................6 Installing an external PC ......................... - Page 5 Main interface ..........................43 Side tool bar ............................ 44 AMS file manager overview ......................46 Multimedia files ..........................48 Apps ......................... 53 BenQ App Store ..........................54 InstaShare 2............................55 InstaQPrint ............................56 WPS Office ............................57 Product information ....................59 Specifications ...........................
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Page 6: Safety Warnings And Precautions
Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three- pin power outlet which is effectively grounded through normal household wiring. Extension The lightning flash with arrowhead symbol, cords used with the equipment must have within an equilateral triangle, is intended... -
Page 7: Important Safety Instructions
Important safety instructions Important safety instructions 1. Do not use this apparatus near water. 2. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 3. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. -
Page 8: Notes On Cleaning The Display
If a still image is required for a display, it is recommended to enable Pixel shift. • RP series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage. -
Page 9: Battery Safety Notice
BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international... -
Page 10: Package Contents
Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Power cord 2.4 GHz remote LCD display VGA cable x1 control (by region) HDMI cable x1 Touch USB cable x1 USB Type-C cable x1 AAA battery x2 * Wireless USB... -
Page 11: Setting Up The Display
Setting up the display Setting up the display Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries. •... -
Page 12: Installing An External Pc
Setting up the display 4. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket’s instructions. The length of the screw should exceed the thickness of the wall mounting bracket by at least 25 mm. Make sure that all screws are tightened and secured properly. -
Page 13: Installing A Camera Mount
Setting up the display Installing a camera mount Check the mounting component list before installing: Upper mount Lower mount 1/4" screw (8mm) M3x5 mm screw x 3 To install the camera mount: 1. Place your camera onto the upper mount and secure the camera by screwing the 1/4"... -
Page 14: Parts Of The Display And Their Functions
Parts of the display and their functions Parts of the display and their functions Front panel TYPE-C HDMI PUBLIC-USB3.0 MIC-IN TOUCH-USB AIR IONIZER Name Description Connects to USB-C devices for charging and data transfer. TYPE-C Allows the transmission of video, audio, and touch function. -
Page 15: Input/Output Terminals
Parts of the display and their functions Name Description Tap to enter energy saving mode. Press and hold for 4 Power seconds or more to power off. Home Press to return to the main screen. Return Press to return to the previous menu. Menu Press to enter the function menu. - Page 16 Parts of the display and their functions Name Description LINE-OUT Connects to external speakers or earphones. Connects the SPDIF cable from external audio devices SPDIF to the display for audio out. AUDIO-IN Receives audio input from an external device. Receives input from an external device (such as a computer).
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Page 17: Using Remote Control
Android system main screen button. Return key Voice command key. Press to activate Saffi (BenQ Voice Assistant), hold the button and say the supported command. Release the button until you finish the command. Speak directly to the microphone built into the top portion of the remote control. - Page 18 Parts of the display and their functions Installing remote control batteries 1. Open the remote control battery cover. 2. Insert the supplied batteries, ensuring the positive and negative ends are facing in the correct direction. The supplied batteries are provided for your convenience so that you can operate the display straight away.
- Page 19 Parts of the display and their functions Using the BenQ Interactive Flat Panel by remote control Insert the remote control USB receiver into the USB ports at the bottom right corner of the back of the display. Wireless adapter Remote control USB receiver •...
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Page 20: Using Touch Pen To Launch Ezwrite
Parts of the display and their functions Remote control usage tips • When using the remote control, aim the remote control at the sensor at the display’s bottom-right side within a distance of less than 8m, and a horizontal and vertical angle of less than 60 degrees. -
Page 21: Connections
Connections Connections Connecting power Plug one end of the power cord into the power jack on the display and the other end into an appropriate power outlet. A C I N • The supplied power cord is suitable for use with 110-240V AC power only. •... -
Page 22: Connecting The Vga Input
Connections Connecting the VGA input 1. Connect the VGA port on the display to the VGA output port on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output port to the AUDIO-IN jack on the display using a suitable audio cable. -
Page 23: Connecting The Touch Module
Connections Connecting the touch module Connect the TOUCH-USB port on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer. •... -
Page 24: Connecting The Digital Inputs
Connections Connecting the digital inputs 1. Connect the HDMI or DisplayPort output port of a computer or A/V device (such as a settop box or DVD player) to the HDMI 1/HDMI 2/HDMI/DP input port on the display using an HDMI or DisplayPort cable. 2. -
Page 25: Connecting The Video Output
Connections Connecting the video output 1. Use an HDMI cable to connect the HDMI-OUT port to the respective input port on the device. 2. Plug in the power cord and switch the power on. 3. Press on the remote control to turn on the display. HDMI-OUT Connecting to serial port Directly connect a computer to the RS232 port on the input/output terminals. -
Page 26: Basic Operations
Basic operations Basic operations Turning the display on or off 1. Be sure to follow the instruction of Connecting power on page 2. At the back of the display, flip on the power switch located on the lower left side to On. -
Page 27: Initial Setup
Follow the on-screen instructions or the steps below to start up your display and complete the initial setup. 1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment. -
Page 28: Account Information
To access your personal account, you have to ask the administrator to activate AMS service first and create your account through IAM service. See User Management on page 24 for more information. For more information and tutorial videos about the AMS service please visit https://www. benq.com/en-us/business/ifp/account-management-system.html. -
Page 29: User Management
Basic operations User Management To add a new user, please contact your IT manager to create your account through BENQ IAM web service. Creating a new account 1. As an administrator to create a new account for regular users, go to BenQ Service website: https://iam.benq.com. - Page 30 Basic operations 4. Fill in the following fields. Be sure to enter the correct email address. Click Submit to create a new account. • If some members in your organization need more privilege to control the AMS service, you can activate the users as other roles.
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Page 31: Setting Up The Internet Connection
Basic operations Setting up the Internet connection Your display must be connected to a network to conduct OTA updates or surf the Internet. To find the MAC address in Android OS, please go to Settings > System > About > Status. Network setting On the home screen, go to Settings >... - Page 32 Basic operations available networks will show on the screen. 3. Touch the network’s name to connect to the network. The password is needed if it is your first time to use the network. Key in the password and press Connect. The device is now connected to the WLAN.
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Page 33: Updating Software
Basic operations Updating software Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display. If you want to update the software, choose NETWORK UPDATE or USB UPDATE to continue the update. -
Page 34: Using The Touch Screen
Basic operations Using the touch screen You can use the optical touch screen to control your operating system. The following table shows a list of gestures you can use on the touch screen. Ensure that you have installed the USB cable on the display to a computer. OS functions Gesture actions Tap the screen once. - Page 35 Basic operations OS functions Gesture actions Drag one or two fingers up or down. Scrolling Move two fingers apart or toward each other. Zoom...
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Page 36: Menu Operations
Menu operations Menu operations To enter the OSD menu: • Press on the remote control • Press on the front panel • Drag from the bottom-center of the screen To make selections: on the remote control and press OK to confirm or directly click •... - Page 37 Menu operations General settings Go to General to access the Audio and Picture settings. Audio • Under Audio, use the volume bar to adjust the volume for the display. to enable or disable Mute. • Directly swipe • Go to More to enter the Audio menu. Picture •...
- Page 38 Menu operations Eye-Care solutions (Hardware low blue light & Flick-free) Blue light with wavelengths under 455 nm could affect vision. Eye-Care solution is designed for eyesight protection: the display provides proprietary eye-care technology with ultra-low blue light emission and no visible or invisible flicker within the range of 0-3000Hz, preventing eyestrain caused by extended sessions in front of a display.
- Page 39 Menu operations Audio settings Menu Descriptions Balance Drag the knob to adjust the balance. Touch a preset sound environment. Options are Standard, News, Music, Movie, Sport, or User mode. Sound Mode Under User mode, you can adjust the level of frequency bands (10KHz, 5KHz, 1.5KHz, 500Hz).
- Page 40 Menu operations Picture settings Menu Descriptions Press on the remote control or click a picture mode. Options are Eco, Standard, Bright, Soft, Custom1, Custom2 and Custom3. Picture Mode Under Android OS, all picture parameters (e.g., Brightness, Contrast) are locked. Users may only adjust the parameters while connecting to other input sources.
- Page 41 Menu operations Device settings Go to Device to access device settings. Menu Descriptions Display Allows you to adjust the display’s parameters. Custom source name Allows you to set unique names for each input source. Apps Accesses all the applications installed in the display. Storage Allows you to manage the display’s storage.
- Page 42 Menu operations Advanced settings Menu Descriptions Press OK on the remote control or click the switch to lock Key lock or unlock the buttons on the front panel of the display. Press OK on the remote control or click the switch to lock IR lock or unlock the remote control IR sensor on the front panel of the display.
- Page 43 Menu operations Screen settings Press on the remote control or click an aspect ratio. • Options are 16:9 or PTP. You can also select Auto to automatically adjust the image. • Use the H position, V position, Clock rate, and Phase functions to manually adjust the image.
- Page 44 Menu operations System settings On the home screen, select Settings > System to enter system settings. Menu Descriptions Date & Time Click to set date, time, and their formats in Android. Click to set Language, Keyboard & Input methods in Language &...
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Page 45: Proxy Setting
Menu operations Proxy setting • Go to Network > Ethernet. • Press Proxy to go to the proxy setting. • Enter the proxy host name. • Enter the using channel. -
Page 46: Startup & Shutdown
Menu operations Startup & Shutdown • Go to System > Startup & Shutdown. • For Startup channel, you can choose Last channel or other sources. - Page 47 Menu operations • For OPS Power options, you can choose Startup only through OPS startup option or Startup through any channel. • For Power off reminder, you can set on or off time. Schedules can be made by choosing the days of the week.
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Page 48: Android System Interface
Android system interface Android system interface Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available. Main interface The display launches the Android main interface by default. To navigate the Android main interface: •... -
Page 49: Side Tool Bar
Android system interface Side tool bar Tap the side bars at the left or right of the Android main interface to access the side tool bar. You may drag the tool to the top or bottom of the screen to suit your preference. Icon Function Descriptions... - Page 50 Android system interface EZ Floating Tool The EZ Floating Tool allows you to quickly write or create annotations on any screen that the display is showing. To access the floating tool use either one of the following methods: • In the Android interface, tap in the side tool bar. •...
- Page 51 Android system interface Sensor The concentration value of CO sensor may vary depending on the environment such as temperature, humidity, and placement (by windows or under air conditioning). This means that the CO sensor will always accurately measure the increments between ppm levels, but the baseline of the measurement may shift over time.
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Page 52: Ams File Manager Overview
Android system interface AMS file manager overview With this application, you can access your personalized workspace environment and settings, and manage your files and accounts on any display that you have logged into. To access the AMS files use either of the following methods: •... - Page 53 Android system interface Item Description You can open files from the cloud storage services like Google Drive, Dropbox, or Network Drive. Source Selection You can also open files from the local devices like Internal, My Folder, or connected USBs. Folder Path You can browse the file folder in this area.
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Page 54: Multimedia Files
Android system interface Multimedia files Multimedia files such as images, audio files, and videos can be played by directly tapping on the file icon. Image Select an image file you want to show on the display and perform any of the functions shown on the screen. - Page 55 Android system interface Audio/Video Select an audio/video file you want to play on the display and perform any of the functions shown on the screen. Icon Function Changes cycle mode. Plays the previous/next file. Plays/pauses the current file. Adjusts the volume level.
- Page 56 Android system interface Media player format Extension Codec Detail Resolution MPEG-4 Visual 640x480 .3gp MPEG-4 320x240 H264 1920x1080 1920x1080 M-JPEG 1024x576 720x480 .avi RealMagic MPEG-4 720x576 h264 1920x1080 FF mpeg MPEG4 640x480 .f4v AVC(H264) 1280x720 Sorenson Spark 1920x1080 .flv 800x342 AVC(H264) 1920x1080 HEVC(H26 5)
- Page 57 Android system interface Extension Codec Detail Resolution WMV3 1280x720 MPEG-4 Visual 1920x1080 1920x1080 .mkv 4K HEVC(4K H265) 3840x2160 8K HEVC(8K H265) 8192x4320 1920x1080 1920x1080 MPEG-4 Visual 1280x720 mjpa 640x480 .mov M-JPEG 640x480 AVC(H264) 1920x1080 4K H264 3840x2160 MPEG-2 1920x1080 .mpeg VC-1 1920x1080 MPEG-1...
- Page 58 Android system interface Extension Codec Detail Resolution HEVC(H26 5) 1920x1080 4K HEVC(4K H265) 4096x2304 8K HEVC(8K H265) 8192x4320 MPEG-1 1920x1080 720x576 avs+ 1920x1080 avs2 3840x2160 1920x1080 MPEG-2 1920x1080 .vob MPEG-2 720x576 WMV1 640x480 .wmv WMV2 768x432 WMV3 1920x1080 1920x1080 1920x1080 .webm 4K VP9 4096x2160...
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Page 59: Apps
Tap the desired app to launch the app. Application Name Description Allows you to download recommended apps. See BenQ BenQ App Store ( App Store on page 55 for more information. Allows you to receive upgrade notifications of existing BenQ Notification ( apps and information of new apps available for download. -
Page 60: Benq App Store
Apps BenQ App Store to launch BenQ App Store. With this application, you can view apps suggested by BenQ for download. Tap the category on the left panel to browse the suggested apps. Function Description Search ( Search for an app. -
Page 61: Instashare 2
Apps InstaShare 2 InstaShare 2 ( ) is a software-based solution for multi-user collaboration, which lets users to share contents with all devices in a meeting wirelessly. Use either way to access InstaShare 2: • On the Android main interface, select Wireless Projection ( •... -
Page 62: Instaqprint
Apps InstaQPrint to launch InstaQPrint. With this application, you can print a file or website image using a Wi-Fi or remote printer. • Before launching the application, make sure your display is properly connected to lnternet. • For the list of supported printers, see https://printhand.com/list_of_supported_printers.php. 1. -
Page 63: Wps Office
Apps WPS Office to launch WPS Office. With this application, you can open document files including PDFs as well as Microsoft Word, PowerPoint and Excel documents. To edit a file with WPS Office: 1. Tap Open on the left panel to browse and open a file located in either the display’s internal memory, an external storage device, or cloud storage. - Page 64 Apps Function Description Transitions Tap to apply or adjust the timing of a transition. Tap to write, draw, paint or sketch to the slides. Play Tap to start a slide show. Tap to save the presentation file on either the display’s internal Save As memory, an external storage device, or cloud storage.
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Page 65: Product Information
Product information Product information Specifications Specifications Item RP6503 / RP7503 / RP8603 Size RP6503: 65" / RP7503: 75" / RP8603: 86" DLED Light Source 16:9 Aspect Ratio 3840 x 2160 Resolution RP6503: 0.37(H) x 0.37(V) Pixel Pitch(mm) RP7503: 0.43(H) x 0.43(V) RP8603: 0.49(H) x 0.49(V) - Page 66 Product information Specifications Item RP6503 / RP7503 / RP8603 HDMI IN Rear: x 2, Front: x 1 (2.0) HDMI Output x 1 (4K@60Hz with audio) DP IN VGA IN PC-Audio IN (3.5 mm audio- Mic IN SPDIF (Optical) Audio Output (3.5mm Earphone) USB 2.0 (Type A)
- Page 67 RP8603: 1962.4 x 1203.4 x 121.5mm RP6503: 1660 x 1045 x 220 mm Dimension (Package) RP7503: 1900 x 1160 x 225 mm (WxHxD) RP8603: 2160 x 1340 x 250 mm RP6503: 43±1.5 kg RP7503: 55.5±1.5 kg Net Weight RP8603: 70.2±1.5 kg Mechanical RP6503: 56±1.5 kg...
- Page 68 Product information Specifications Item RP6503 / RP7503 / RP8603 Video Wall OSD Setting Ambient Light Sensor Total Turn-on Time CEC Control RTC Function FW Update Yes (USB, OTA) Freeze/Blank Front I/O Advanced Menu (Debug Menu) Features (continued) Double Lan Bridging...
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Page 69: Dimensions(Rp6503)
Product information Dimensions(RP6503) Unit: mm... -
Page 70: Dimensions(Rp7503)
Product information Dimensions(RP7503) Unit: mm... -
Page 71: Dimensions(Rp8603)
Product information Dimensions(RP8603) Unit: mm... -
Page 72: Supported Input Signal Resolution
Product information Supported input signal resolution Input source Resolution TYPE C HDMI 2.0 640 x 480 @ 60Hz 720 x 400 @ 85Hz 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 900 @ 60Hz... -
Page 73: Troubleshooting
Troubleshooting Troubleshooting Problem Solution Check the following: Is the display turned on? Check the power indicator of the display. Is the signal source device turned on? Turn on the device and try again. Are there any loose cable connections? Make sure that all cables are connected firmly. - Page 74 Troubleshooting Problem Solution Have you locked the remote control function? Unlock the function and try again. Check for incorrect battery orientation. Check for dead batteries. Check your distance and angle from the display. Check whether remote control is properly being pointed at the display’s remote control sensor window.
- Page 75 Troubleshooting Problem Solution Check whether touch driver is installed and started. Touch function invalid Check whether the size of article touched is comparable with finger. Check whether driver is properly installed and make Touch positioning not correction. correct Check whether touch pen is facing the screen. Check whether the machine is started state.