Electrolux EMS26415X User Manual page 33

Exclusions
• Damage or calls resulting from
transportation, improper use or
neglect, the replacement of any light
bulbs or removable parts of glass or
plastic.
• Costs incurred for calls to put right an
appliance which is improperly installed
or calls to appliances outside the
United Kingdom.
• Appliances found to be in use within a
commercial environment, plus those
which are subject to rental
agreements.
• Products of Electrolux manufacturer
that are not marketed by Electrolux.
Service and spare parts
In the event of your appliance requiring
service, or if you wish to purchase spare
parts, please contact your local Service
Force Centre by telephoning:
08705 929 929
Your telephone call will be automatically
routed to the Service Force Centre covering
your post code area.
For the address of your local Service Force
Centre and further information about
Service Force, please visit the website at
www.serviceforce.co.uk
Before calling out an engineer, please
ensure you have read the details under the
heading "What to do if . . ".
When you contact the Service Force
Centre you will need to give the following
details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the
appliance (found on the rating plate).
5. The purchase date.
Please note that a valid purchase receipt
or guarantee documentation is required for
in-guarantee service calls.
electrolux guarantee / customer service
Customer care
For general enquiries concerning your
Electrolux appliance, or for further
information on Electrolux products please
contact our Customer Care Department by
letter or telephone at the address below or
visit our website at www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 950 950 (*)
(*) Calls may be recorded for training
purposes
European guarantee
This appliance is guaranteed by Electrolux in
each of the countries listed at the back of
this user manual, for the period specified in
the appliance guarantee or otherwise by
law. If you move from one of these countries
to another of the countries listed below the
appliance guarantee will move with you
subject to the following qualifications:-
• The appliance guarantee starts from the
date you first purchased the appliance
which will be evidenced by production of
a valid purchase document issued by
the seller of the appliance.
• The appliance guarantee is for the same
period and to the same extent for labour
and parts as exists in your new country
of residence for this particular model or
range of appliances.
• The appliance guarantee is personal to
the original purchaser of the appliance
and cannot be transferred to another
user.
• The appliance is installed and used in
accordance with instructions issued by
Electrolux and is only used within the
home i.e. is not used for commercial
purposes.
• The appliance is installed in accordance
with all relevant regulations in force
within your new country of residence.
The provisions of this European Guarantee
do not affect any of the rights granted to you
by law.
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