Utax P-C3560i Operation Manual page 369

Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
1101 Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
1102 Failed to send via SMB.
Failed to send the e-mail.
Failed to send via FTP.
1103 Failed to send via SMB.
Failed to send via FTP.
1104 Failed to send the e-mail.
Message
Check the host name of the SMTP server on the
Embedded Web Server RX.
Check the host name of FTP.
Check the host name of SMB.
Check the SMB settings.
• Login user name and login password
If the sender is a domain user, specify the domain
name.
• Host name
• Path
Check the following on the Embedded Web Server
RX.
• SMTP login user name and login password
• POP3 login user name and login password
• E-mail size limit
Check the FTP settings.
• Login user name and login password
If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the SMB settings.
• Login user name and login password
If the sender is a domain user, specify the domain
name.
• Path
• Folder share permissions of the recipient
Check the FTP settings.
• Path
• Folder share permissions of the recipient
Check the e-mail address.
If the address is rejected by the domain, you cannot
send the email.
Corrective Actions
NOTE
NOTE
NOTE
NOTE
10-26
Reference
Page
page 2-53
page 5-23
page 5-23
page 5-23
page 2-53
page 5-23
page 5-23
page 5-23
page 5-22