TP-Link Tapo C310 - Outdoor Security Wi-Fi Camera Manual

About This Guide

This guide provides a brief introduction to the Outdoor Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used:

Convention	Description
Blue	Key information appears in blue, including management page text such as menus, items, buttons and so on.
Underline	Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:	Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video and waterproof cable attachments video can be found at https://www.tp-link.com/support/setup-video/.

Introduction

Tapo C310 is a full-featured weatherproof security camera that you can access from anywhere. Receive instant notifications when a person or motion is detected to keep an eye on vital areas. The sound alarm will also trigger automatically to frighten away unwanted visitors. Day or night, rain or shine, the Tapo camera protects what you love most.

• 2K Resolution – Reveals clearer images and more details than 1080p.
• IP66 Weatherproof – Helps Tapo C310 perform well even in harsh environments with rain and dust.
• Dual Powerful Antennas – Provides wider Wi-Fi coverage and more stable wireless connection with dual external antennas.
• Night Vision(Up to 98 ft) – Provides a visual distance of up to 98 ft (30 m) even in total darkness to always keep you safe.
• Activity Zones – Set up activity zones to only receive alerts that matter.
• Sound Alarm – Triggers sound effects to frighten away unwanted visitors.
• Local microSD Storage (Up to 512GB)* and Cloud Storage** – Save recorded videos to an installed microSD card (up to 512 GB) or by using Tapo Care** cloud storage service.
  *microSD card must be purchased separately.
  **Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Wired/Wireless Networking – Connect the camera to your network through Ethernet or Wi-Fi for more flexible installation.
• Two-Way Audio – Communicate remotely with a delivery person in real time.

Appearance

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

1. Download Tapo App
   Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.
   
   
   OR
   
   
2. Log In
   Open the app, and log in with your TP-Link ID. If you don't have an account, create one first.
   
3. Add Your Camera
   Tap the button in the app and select your model.
   
4. Configure Camera
   Follow app instructions to set up your camera via wired or wireless connection (for setup only), and add it to your home network. After setup, you can use your camera via wired connection or wirelessly.
   Note: For Wireless setup, if your camera is connected to your router via an Ethernet cable, please unplug the cable first.
   

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device.
To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa echo.
• Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
   
   

2. Enter Tapo in the search bar and choose Tapo.
   
   
3. Tap the ENABLE TO USE button.
   
   
4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized successfully, the message Tapo has been successfully linked will come up.
   
   
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
   For setting up more Tapo devices, just plug in and enjoy!

Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Install a microSD Card

Follow the steps below to install the microSD card for local recording.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Loosen the screws on the bottom panel and remove the cover.
   
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.
   

Mount Your Camera

When you finish adding your camera in the Tapo app, you can mount it on a wall with the provided mounting template and screws. Follow the steps below to mount your new camera.
Note: Install the waterproof cable attachments for the network interface when the camera is installed outdoors.

1. Drill Holes
   Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template.
   
   

2. Mount Camera
   Insert three anchors into the holes and use the screws to affix the camera over the anchors.
   Note: After mounting the camera, remember to connect it to a power outlet using the provided power adapter.
   

Install Waterproof Items

When the camera is installed outdoors, please install waterproof items to waterproof your camera. Make sure each part is securely attached and the water-proofing rings are flush to keep out water.
Follow the steps below to install waterproof items.

Install Waterproof Seal for Power Connectors
Connect the camera to a power outlet using the provided power adapter. Install the waterproof seal for the power connectors when the camera is installed outdoors.

Install Waterproof Cable Attachments

1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
2. Insert the waterproof ring into the waterproof jacket.
3. Fix the O-ring to the network interface of the camera and connect the network cables.
4. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fix nut to secure it to the waterproof jacket.

How to Reset Your Camera

Follow the steps below to reset your camera via the Reset button.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

1. Loosen the screws on the bottom panel and remove the cover.
   
   

2. Press and hold the RESET button to reset the camera.
   

• Press and hold for 5s until the LED blinks red slowly: Reset Wi-Fi settings only
• Press and hold for 10s until the LED blinks red quickly: Reset to factory settings