Troubleshooting - TRENDnet TK-209K Quick Installation Manual

Troubleshooting

Q1: Where is the power supply? I did not find one in the box.
A1:
The TK-209K/TK-409K does not require a power supply. It draws power from your computer's USB
connection. As long as your KVM switch is connected to the USB port, it will receive the necessary
power to function.
Q2: I have the KVM switch connected properly, but my keyboard and mouse don't work.
A2:
First, make sure your USB port is working properly by testing it with your other USB devices. Second,
once you confirm that the USB port is functional, please reboot your computers, and try to use the KVM
switch again. Third, if your computer is running Windows 98SE, you may need to download and install the
USB hot fix. Please go to this link for download and installation instructions:
http://support.microsoft.com/kb/q240075.
Once the hot fix is installed, follow the installation instructions in Section 2.
Q3: I have KVM switch connected properly, but my microphone and speakers don't work. What should I
do?
A3:
First, make sure your sound card is properly installed on your computers. Second, make sure your
speakers and microphone work properly when connected directly to your computer. Third, make sure your
speakers and microphone are connected in correct jack on the KVM switch. Make sure the audio cables
are connected to the correct jack on your computer.
Q4: Can I connect and disconnect the USB cables while the computers are turned on?
A4:
Yes, you can connect or disconnect the USB cables while the computers are turned on because the
USB interface is Hot-Pluggable.
Q5: Will the KVM switch remember the keyboard settings between computers?
A5:
Yes, the KVM switch will remember the keyboard settings when switching between your computers.
(i.e.: Cap lock, Num key, etc.)
Q6: How do I switch from one computer to another with the KVM switch?
A6:
PC User: Push Buttons, Universal Hot-Key Commands or Client Switching Software
Mac User: Push Buttons Linux User: Push Buttons, Universal Hot-Key Commands
If you still encounter problems or have any questions regarding the TK-209K/TK-409K, please contact
TRENDnet's Technical Support Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received.
Including interference that may cause undesired operation.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.
Waste electrical and electronic products must not
be disposed of with household waste. Please
recycle where facilities exist. Check with you
Local Authority or Retailer for recycling advice.
5