General Information - Alcatel 5002S User Manual

General information .....................

• Website:
(USA): https:/ /us.alcatelmobile.com
(Canada): https:/ /ca.alcatelmobile.com
• Facebook:
(USA): ht t p s : // w w w. fa ce b o o k . co m /
alcatelmobileus (Canada): https:/ /www.facebook.
com/alcatelmobileca
• Twitter:
(USA): https:/ /twitter.com/alcatelmobileus
(Canada): https:/ /twitter.com/alcatelotcanada
• Instagram:
(USA): https://www.instagram.com/
alcatelmobileus
(Canada):
https://www.instagram.com/
alcatelmobileca
• Hot Line Number: In the United States, call 855-
368-0829 for technical support. In Canada, call 855-
844-6058 for technical support.
• Address: 5/F, Building 22E, 22 Science Park East
Avenue, Hong Kong Science Park, Shatin, NT, Hong
Kong
27
• Electronic labeling path:
Regulatory & Safety or press *#07#, you can find
more information about labeling
On our website, you will find our FAQ (Frequently
Asked Questions) section. You can also contact us by
email to ask any questions you may have.
Your phone is a transceiver that operates on GSM in
quad-band (850/900/1800/1900 MHz), UMTS in penta-
band (B1/2/4/5/8), LTE (B2/4/5/7/13/17/66/12).
Protection against theft
Your phone is identified by an IMEI (phone serial
number) shown on the packaging label and in the
phone's memory. We recommend that you note the
number the first time you use your phone by entering
*#06# and keep it in a safe place. It may be requested
by the police or your carrier if your phone is stolen. This
number allows your phone to be blocked preventing a
third person from using it, even with a different SIM
card.
Disclaimer
There may be certain differences between the user
manual description and the phone's operation,
depending on the software release of your phone or
specific carrier services.
May not be available in all countries.
(1)
Contact your network carrier to check service availability.
(2)
Settings
Touch
, such as FCC ID.
(1)
(2)
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