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USER
MANUAL
Alcatel 5002S

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Summary of Contents for Alcatel 5002S

  • Page 1 USER MANUAL Alcatel 5002S...
  • Page 2: Table Of Contents

    Note: Table of Contents This is a user manual for Alcatel 1B 5002S. Help The following resources will provide you with answers to more FAQs Safety and use ..............6 along with additional software, and service information. Radio waves ............... 13...
  • Page 3 Music ..............72 Security .............95 Location ............95 Calendar and Clock ..........73 9.10 Privacy ...............96 Calendar ............73 9.11 Apps ..............96 Clock ..............75 9.12 Storage ..............96 Others .................78 9.13 Accounts ............97 Other applications ..........78 9.14 Digital Wellbeing & parental controls ..97 Google applications ..........79 9.15 Google ...............97 Google Go ............79 9.16 Accessibility ............98...
  • Page 4: Safety And Use

    Safety and use ....... We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. •...
  • Page 5 • If your phone is a unibody device, where the back • Your phone should not be disposed of in a municipal cover and battery are not removable, dissembling waste. Please check local regulations for disposal of the phone will void your warranty. Disassembling electronic products;...
  • Page 6 • PRIVACY: • Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C Please note that you must respect the laws and (140°F). regulations in force in your jurisdiction or other Batteries must be disposed of in accordance with locally jurisdiction(s) where you will use your phone regarding applicable environmental regulations.
  • Page 7 • Do not burn or dispose of your phone in household In the United States you may learn more about CTIA’s rubbish or store it at temperature above 60°C Recycling Program at http:/ /www.gowirelessgogreen. (140°F); org/ CAUTION: RISK OF EXPLOSION IF BATTERY IS Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental REPLACED BY AN INCORRECT TYPE.
  • Page 8: Radio Waves

    This device is complied with SAR for general population/ Radio waves ........uncontrolled exposure limits in ANSI/IEEE C95.1- 1992 and had been tested in accordance with the measurement methods and procedures specified in THIS PHONE MEETS GOVERNMENT’S IEEE1528. REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. The FCC has granted an Equipment Authorization for Your phone is a radio transmitter and receiver.
  • Page 9 While there may be differences between the SAR Note: This equipment has been tested and found levels of various phones and at various positions, they to comply with the limits for a Class B digital device all meet the government requirement for RF exposure. pursuant to part 15 of the FCC Rules.
  • Page 10 This phone complies with Part 15 of the FCC Rules. Please note by using the device some of your personal data may be shared with the main device. It is under Operation is subject to the following two conditions: your own responsibility to protect your own personal • This device may not cause harmful interference;...
  • Page 11 Innovation, Science and Economic Development Note that any data shared with TCL Communication Canada (ISED) Notice Technology Holdings Limited. is stored in accordance with applicable data protection legislation. For these This device complies with Innovation, Science and purposes TCL Communication Technology Holdings Economic Development Canada license-exempt RSS Limited.
  • Page 12: Licenses

    Other trademarks and trade names are those of their respective owners. This EUT is compliance with SAR for general population/ Alcatel 5002S Bluetooth Declaration ID uncontrolled exposure limits in IC RSS-102 and had D048577 been tested in accordance with the measurement...
  • Page 13 You may download the source codes from http:/ / depending on the user’s hearing device and hearing sourceforge.net/projects/alcatel/files/. The provision loss. If your hearing device is vulnerable to interference, of the source code is free of charge from the internet.
  • Page 14 This smartphone has been tested and rated for use Hearing devices may also be measured for immunity with hearing aids for some of the wireless technologies to this type of interference. Your hearing device that the smartphone uses. However, other wireless manufacturer or hearing health professional may help technologies may be used in this smartphone that you find results for your hearing device.
  • Page 15: General Information

    • Electronic labeling path: Settings > Touch General information ..... Regulatory & Safety or press *#07#, you can find more information about labeling , such as FCC ID. On our website, you will find our FAQ (Frequently • Website: Asked Questions) section. You can also contact us by (USA): https:/ /us.alcatelmobile.com email to ask any questions you may have.
  • Page 16: Your Mobile

    /ca.alcatelmobile.com/ camera warranty/ Electronic Recycling Volume For more information on Electronic Recycling, please up/down Visit Alcatel Electronic Recycling Program website at (USA) https:/ /us.alcatelmobile.com/accessibility- The Google Power key compliance/electronic-recycling-program/ and (Canada) Assistant https:/ /ca.alcatelmobile.com/accessibility-compliance/ Button electronic-recycling-program/ Battery Recycling...
  • Page 17 • Press and hold the Power key for at least 10 Back camera seconds to force reboot. Volume keys Back flash • Adjust the call volume during a phone call. • Adjust the media volume while listening to music or a video, or streaming content. Back button • Adjust the ringtone volume.
  • Page 18: Getting Started

    1.2 Getting started Insert or remove the microSD card. Insert or remove the SIM card. 1.2.1 Setting up Single-SIM Removing or installing the back cover. Installing or removing the battery. Your phone only supports nano-SIM cards. Do not attempt to insert other SIM types like mini and micro cards as these may cause damage to your phone.
  • Page 19: Home Screen

    1.3 Home screen Charging the battery You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home button to switch to the Home screen. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug;...
  • Page 20 Auto-rotate screen Pinch/Spread From the app list, touch Settings > Display > Auto- rotate screen to enable the function. Place two fingers on the screen surface and draw them apart or together to scale an element on the screen. 1.3.1 Using the touchscreen Rotate Touch Automatically change the screen orientation from...
  • Page 21 1.3.3 Lock and unlock your screen To protect your phone and privacy, you can lock the screen with a pattern, PIN, password, etc. To create a screen unlock pattern, touch Settings > Security > Screen lock, refer to "9.8 Security" for more details.
  • Page 22 To unlock the phone screen 1.3.4 Personalising your Home screen Press the Power key once to light up the screen, swipe up and unlock the screen with the method you have set. You can long press a folder, an application or a widget and drag the item to your preferred Home screen.
  • Page 23 1.3.5 Widgets and recently used applications Touch Clear all at the bottom of the screen to close all the running applications. Consult Shortcuts 1.3.6 Volume adjustment Long press the empty area on the Home screen, then touch Shortcuts to display all widgets. Using the volume key Touch the selected shortcut and slide it to move to your Press the Volume key to adjust the volume.
  • Page 24: Text Input

    2.1.1 Gboard Text input ......... 2.1 Using the onscreen keyboard Onscreen keyboard settings Go to Settings > System > Languages & input > Virtual keyboard, touch the keyboard you want to set up and a series of settings will become available. Adjust the onscreen keyboard orientation Turn the phone sideways or upright to adjust the onscreen keyboard orientation.
  • Page 25: Text Editing

    2.2 Text editing Phone, Call logs and You can edit texts which you have entered. Contacts ........• Long press or double tap within the text that you want to edit. 3.1 Phone ..........• Drag the tabs to change the area of the selected text. • The following options will appear: Cut, Copy, Share 3.1.1 Making a call and Select all.
  • Page 26 International call Call the favourited number. Or view the contact’s detailed information. You can also edit, delete, To dial an international call, long press to enter “+”, share, remove this favourited contact, or send a then enter the international country prefix followed by message to the contact the full phone number and touch Favourites...
  • Page 27 • Touch to reject the call by sending a preset Touch once to mute the current call. Touch this icon message. again to unmute the call. Display the dial pad. 3.1.3 Calling your voicemail Touch once to activate the speaker during the Your voicemail is provided by your network to avoid current call.
  • Page 28: Call Logs

    • Place a call to the first participant of the conference call. • Touch to add another call. • Enter the phone number of the person you want to add to conference and touch . You can also add participants from Call logs or Contacts. • Touch to start the conference.
  • Page 29 Display the contacts list option menu Help & feeback Touch to search contacts Select a picture or take a photo for the phone contact Open the Quick contact panel Touch to open available labels Long press to select a contact to share or Delete this contact Add to/Remove from favourites Add new contact...
  • Page 30 3.3.3 Editing your contacts 3.3.5 Importing, exporting and sharing contacts To edit contact information, touch in the contact This phone enables you to import or export contacts details screen. between your phone, SIM card, internal storage, your accounts and micro SD card. When finished, touch to save.
  • Page 31: Messages

    3.3.7 Synchronising contacts in multiple Messages ......accounts Contacts, data or other information can be synchronised from multiple accounts, depending on the applications 4.1 Write a new message installed on your phone. You can create, edit and receive SMS and MMS with To add an account, touch on the left up >...
  • Page 32: Manage Messages

    4.2 Manage messages Sending a text message To add recipients, enter the name or phone number of When a message is received, will appear on the the recipient in the To bar. Touch the Text message bar Status bar as a notification. Swipe down the Status bar to enter the text of the message.
  • Page 33: Multimedia Applications

    Multimedia applications ..5.1 Camera ..........Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. There are multiple ways to open the Camera app. From the Home Screen From the home screen, touch Camera Flash mode Touch to turn on/off the camera flash From the Lock Screen...
  • Page 34 5.1.1 Modes and settings Take a photo Slide left or right on the camera screen to switch To take a photo between modes, touch SETTINGS for more options. The screen acts as the viewfinder. First, position the • Auto object or landscape in the viewfinder, touch the screen Auto is the default mode for Camera.
  • Page 35: Gallery

    • Grid Turn on to enable grid view. It divides the screen into equal parts and helps you take better photos by making it simple to align elements, such as the horizon or buildings, to the lines in the grid. • Save location information Turn on to tag photos and videos with your...
  • Page 36 View details about photos and videos Working with pictures and videos Touch any picture or video to enter full screen view, Gallery offers a wide range of editing features for tough the screen to find basic information or tap photos and videos. find more details.
  • Page 37: Music

    Album management 5.3 Music ..........When there are many pictures and videos, you can You can play music files stored on your phone or manage your folders for convenient viewing. microSD card. • Create an folder To play a music file, swipe up on the Home screen, then touch Music and select New folder to create and name a new folder.
  • Page 38: Calendar And Clock

    6.1.2 To create new events Calendar and Clock ....You can add new events from any Calendar view. • Touch 6.1 Calendar ..........• Fill in all required information for this new event. If it is a whole-day event, you can select All-day. You can use Calendar to keep track of important • When finished, touch Save from the top of the meetings, appointments, etc.
  • Page 39: Clock

    6.2.2 Timer 6.2 Clock ..........From the Clock screen, touch Timer. Your mobile phone has a built-in clock, swipe up the • Touch the digits to set the countdown time. Type the Home screen, then touch Clock. time in hour, minute and second number sequence. • Touch to start the countdown.
  • Page 40: Others

    6.2.3 Stopwatch Others ........From the Clock screen, touch Stopwatch. to start the Stopwatch. Touch 7.1 Other applications The previous applications in this section are preinstalled on your phone. To read a brief introduction of the preinstalled 3rd party applications, refer to the leaflet provided with the phone.
  • Page 41: Google Applications

    8.3 Maps Google applications ... Google Maps offers satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, Google apps are preinstalled on your phone to improve and route planning for travelling by foot, car, or public work efficiency and help you enjoy life. transportation.
  • Page 42: Duo

    8.6 Duo 8.9 Files A video chat mobile app. Files displays all data stored on the phone, including both external SD card and internal storage, such as With phone numbers verified, users can easily video applications, media files downloaded from Google Play call people from their contact list.
  • Page 43: Settings

    To add a Wi-Fi network Settings ......When Wi-Fi is on, you can add new Wi-Fi networks according to your preference. To go to Settings, swipe up from the Home screen and • Touch Settings > Network & internet > Wi-Fi > Add then tap Settings network.
  • Page 44 9.1.3 Data usage To rename or secure your mobile hotspot When your mobile hotspot is activated, you can rename The first time you turn on your phone with your your phone's Wi-Fi network (SSID) and secure its Wi-Fi SIM card inserted, it will automatically configure your network.
  • Page 45: Bluetooth & Device Connection

    Bluetooth devices for various uses. dialog that opens, touch DISCONNECT. To edit/delete a VPN You are recommended to use Alcatel Bluetooth headsets, To edit a VPN: which have been tested and proved compatible with your phone. You can go to www.alcatelmobile.com for more • Touch Settings >...
  • Page 46 To turn on Bluetooth To unpair from a Bluetooth device • Touch Settings > Bluetooth & device connection > • Touch beside the device you want to unpair from. Bluetooth. • Touch FORGET to confirm. • Turn on 9.2.2 USB Your device name will appear on screen.
  • Page 47: Display

    9.3 Display 9.3.5 Eye comfort mode Eye comfort mode can effectively reduce blue light 9.3.1 Status bar radiation and adjust the colour temperature to relieve eye fatigue. You can also create a custom schedule to with this menu, you can set the style of the status bar, turn on it.
  • Page 48: Sound

    9.5 Sound 9.6 Advanced features • Func shortcuts Use the Sound settings to configure many aspects of call ringtones, music, and other audio settings. Once Func shortcuts is on, you can still quickly • Do Not Disturb preferences access flash, Timer, Add alarm, etc. in lock screen mode.
  • Page 49: Security

    9.8 Security 9.10 Privacy • Screen lock To protect your privacy, you can set an app to be allowed or forbidden to access your location, SMS, Select one method such as Swipe, Pattern, PIN, phone, etc. Also whether or not to show passwords or Password to unlock the screen.
  • Page 50: Accounts

    9.13 Accounts 9.16 Accessibility Touch to add, remove, and manage your email and Use the Accessibility settings to configure any other supported accounts. You can also use these accessibility plug-ins you have installed on your phone. settings to control how and whether all applications 9.17 System send, receive, and synchronise data on their own...
  • Page 51: Making The Most Of Your Phone

    9.17.5 Backup Making the most of your Turn on to back up your phone’s settings and other phone ........application data to Google servers. If you replace your phone, the settings and data you’ve backed up will be restored onto the new phone when you sign in with 10.1 System Upgrade your Google account.
  • Page 52: Accessories

    • Update your phone's software via touch Settings > • A ccessories depend on country. System > Advanced > System Updates to update • O nly use the Alcatel batteries, chargers, and software. accessories included along with your device. • Reset your phone via Factory reset. You can touch Settings >...
  • Page 53 My phone turns off by itself My phone can't connect to the internet • Check that your screen is locked when you are not • Check that the IMEI number (press *#06#) is the using your phone, and make sure the Power key is same as the one printed on your warranty card or not mis-contacted due to unlocked screen.
  • Page 54 • Check your subscription status with your operator • Make sure that this feature doesn't require an Alcatel (credit, SIM card valid, etc.). • accessory. • Make sure that you have not forwarded incoming When I select a number from my contacts, the number calls.
  • Page 55 My callers can't leave messages on my voicemail I can't download new files • Contact your network operator to check service • Make sure that there is sufficient phone storage availability. space for your download. I can't access my voicemail •...
  • Page 56: Specifications

    The phone becomes warm following prolonged calls, Specifications ...... game playing, internet surfing, or running other complex applications • This heating is a normal consequence of the CPU Processor: handling excessive data. Ending the above actions QM215 will make your phone return to normal temperature. After Factory reset is performed, I can't use my phone Platform: without entering Google Account credentials...
  • Page 57 GPS: Expansion Slot: A-GPS microSD™ memory card Up to 128GB Connectivity: Note: Specifications are subject to change without prior notice. • Bluetooth BT4.2 • Wi-Fi 802.11b/g/n • 3.5 mm audio jack • Micro-USB Camera: • Back camera: 5M Pixel • Front camera: 2M Pixel Audio supported formats: AAC/HE-AAC v1/HE-AAC v2,AMR,AWB,MIDI,MP3,OGG VORBIS,WAV,FLAC...

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