Frequently Asked Questions - Supermicro X7DBT-INF User Manual

3. If you still cannot resolve the problem, include the following information when
contacting Super Micro for technical support:
• Motherboard model and PCB revision number
• BIOS release date/version (this can be seen on the initial display when your
system fi rst boots up)
•System confi guration
An example of a Technical Support form is on our web site at http://www.
supermicro.com/support/contact.cfm/.
4. Distributors: For immediate assistance, please have your account number ready
when placing a call to our technical support department. We can be reached
by e-mail at support@supermicro.com or by fax at: (408)503-8000, option 2.
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Frequently Asked Questions

Question: What are the various types of memory that my motherboard can
support?
Answer: The X7DBT/X7DBT-INF/X7DGT/X7DGT-INF has eight 240-pin DIMM
slots that support DDR2 FBD ECC 533/667 SDRAM modules. It is strongly recom-
mended that you do not mix memory modules of different speeds and sizes. (See
Chapter 2 for detailed Information.)
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are ex-
periencing no problems with your system. Updated BIOS fi les are located in our
web site at http://wwwwww.supermicro.com/support/bios/. Please check our BIOS
warning message and the information on how to update your BIOS on our web site.
Also, check the current BIOS revision and make sure it is newer than your BIOS
before downloading. Select your motherboard model and download the BIOS fi le
to your computer. Unzip the BIOS fi les onto a bootable fl oppy and reboot your
system. Follow the Readme.txt to continue fl ashing the BIOS.
*Warning
( : Do not shut down or reset the system while updating BIOS to
prevent possible system boot failure!)
Question: What's on the CD that came with my motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install the
applications you need. Applications on the CD include chipset drivers for Windows
and security and audio drivers.
Chapter 3: Troubleshooting
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