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Service
Information to help you rectify faults
yourself and about Miele spare parts
can be found at www.miele.com/ser-
vice.
Contact in the event of a fault
In the event of any faults which you
cannot remedy yourself, please contact
your Miele dealer or the Miele Customer
Service Department.
You can book a Miele Customer Ser-
vice Department call-out online at
www.miele.com/service.
Contact information for the Miele Cus-
tomer Service Department can be
found at the end of this document.
Please quote the model identifier and
serial number of your appliance (Fabr./
SN/Nr.) when contacting the Miele Cus-
tomer Service Department. This inform-
ation can be found on the data plate.
Please note that telephone calls may be
monitored and recorded for training
purposes and that a call-out charge will
be applied to service visits where the
problem could have been resolved as
described in this booklet.
The data plate is located on the right
side of the door.
86
EPREL database
From 1 March 2021, information on en-
ergy labelling and ecodesign require-
ments will be available in the European
Product Database (EPREL). You can
find the product database at the follow-
ing link https://eprel.ec.europa.eu/. You
will be asked to enter the model identi-
fier.
The model identifier can be found on
the data plate.
Miele & Cie. KG, Carl-Miele-Straße 29
33332 Gütersloh, Germany
Made in xxxx
AC xxx V x Hz
x,x kW
Mod:
X xxxx
XX/XXXXXXXXX
Type:
HGXX
xx A
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