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Faults and what to do about them.
en
Faults
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
The door will not open.
The program will not
start.
Nothing happens when
you press A.
Nothing happens when
you press ý i-DOS w or
þ i-DOS M/w.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
50
Cause/remedy
Have you started the program?
■
Is the tap turned on?
■
Could the filter be clogged?Clean the filter.~ Page 46
■
Is the supply hose kinked or trapped?
■
The safety function is active.
■
Note:
For safety reasons, the door remains locked when the water level or
temperature is high (see ~ "Cancel the programme" on page 31) or while
the drum is rotating.
Is $ selected (Rinse Stop = no final spin)? ~ Page 31
■
Can the door only be opened by the emergency release? ~ Page 47
■
Have you started the program or selected Finished in-time?
■
Is the door closed?
■
Is the childproof lock activated? Deactivate it. ~ Page 30
■
ù is continuously lit.The detergent drawer has not been pushed in fully.
■
Push the detergent drawer in fully.
Is shop mode activated?If à•‹˜ is shown on the display for 5 seconds
■
after you switch the appliance on or off, this means that the appliance is in
shop mode. Switch shop mode off as follows:
1.
Switch the appliance off and then on again.
Wait until the à•‹˜ message goes out on the display.
2.
3.
Press and hold A for at least 5 seconds.
‹"" will appear on the display and the appliance will switch itself off auto-
matically. Shop mode is now deactivated and you can use the appliance as
normal.
ù is continuously lit.The detergent drawer has not been pushed in fully. Push
the detergent drawer in fully.
Is automatic dosing an option for the program? Overview of programs ~
■
Printed supplement for the operating and installation instructions
Is the pump unit blocked? Switch off the appliance and clean the pump
■
unit. ~ "Emptying the i-DOS detergent drawer, cleaning the i-DOS deter-
gent drawer and its housing, cleaning the i-DOS pump unit" on page 41
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the i-DOS detergent drawer, cleaning the i-DOS detergent
drawer and its housing, cleaning the i-DOS pump unit" on page 41
~ "Filling the dispensers" on page 40
Clean and refill the dispensers.
~ "Emptying the i-DOS detergent drawer, cleaning the i-DOS detergent
drawer and its housing, cleaning the i-DOS pump unit" on page 41
~ "Filling the dispensers" on page 40
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