Table of Contents
Advertisement
en Troubleshooting
Fault
Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.
The appliance does
not start and "Cook-
ing compartment too
hot" appears in the
display.
The time is not dis-
played when the ap-
pliance is switched
off.
HomeConnect is not
working correctly.
The control panel
cannot be opened.
Intense steam gener-
ation when steaming.
Steam escaping from
ventilation slots dur-
ing cooking
The appliance re-
quests descaling
without the counter
appearing in ad-
vance.
The appliance
prompts you to rinse
it.
"Fill water tank" ap-
pears in the display
even though the wa-
ter tank has been
filled.
36
Cause and troubleshooting
Device is in demo mode.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Switch off demo mode within three minutes in the
→ "Basic settings", Page 25.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The cooking compartment is too hot for the selected dish or type of heating.
▶
Allow the cooking compartment to cool down and start again.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→ "Basic settings", Page 25
Different causes are possible.
▶
Go to www.home-connect.com.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Call the after-sales service.
→ "Customer Service", Page 38
2.
If there is water in the water tank, empty the water tank:
Open the appliance door.
‒
Grip on the right and left below the control panel.
‒
Slowly pull out the control panel and push it upwards.
‒
The appliance is automatically calibrated.
No action required.
If the cooking times are too short, the appliance is not automatically calibrated.
If a lot of steam is generated repeatedly, the appliance is recalibrated.
1.
Reset the appliance to the factory setting.
→ "Basic settings", Page 25
2.
Repeat the calibrations.
→ "Before using for the first time", Page 12
Escaping steam is not a fault.
No action required.
The set water hardness range is too low.
1.
Descale the appliance.
→ "Descaling", Page 30
2.
Check the water hardness and set this in the basic settings.
→ "Basic settings", Page 25
During the descaling, the power supply is interrupted or the appliance is switched off.
▶
Rinse the appliance twice.
→ "Descaling", Page 30
The water tank has not clicked into place.
▶
Insert the water tank correctly so that it engages in the holder.
→ "Filling the water tank", Page 16
The water tank has fallen out. Shaking has caused parts to come loose in the water tank.
The water tank is leaking.
▶
Order a new water tank.
Advertisement
Table of Contents
