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en Troubleshooting
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up.
The time is not dis-
played when the ap-
pliance is switched
off.
Appliance door can-
not be opened.
Home Connect is not
working properly.
During simple mi-
crowave operation,
the cooking compart-
ment becomes hot.
The interior lighting
does not work.
Maximum operating
time reached.
34
Cause and troubleshooting
Electronics fault
1.
Disconnect the appliance from the power supply for at least 30 seconds by switching off
the fuse.
Reset the basic settings to the factory settings.
2.
→ "Basic settings", Page 24
There has been a power cut.
Configure the initial configuration settings.
▶
Different causes are possible.
Check the notifications that appear on the display.
▶
→ "Displaying information", Page 14
Malfunction
Call
▶
→ "Customer Service", Page 35.
Demo mode is switched on.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
1.
the fuse box off and then on again.
Switch off demo mode in the basic settings within approx. 5 minutes.
2.
→ "Changing the basic settings", Page 24
There has been a power cut.
Open and close the appliance door once after a power failure.
▶
a The appliance is checked and is ready to use.
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 24
The cleaning function locks the appliance door;
Allow the appliance to cool down until
▶
→ "Cleaning function 'Pyrolytic activeClean'", Page 28
The childproof lock locks the appliance door.
Use the
button to deactivate the childproof lock.
▶
→ "Childproof lock", Page 23
You can switch off the lock in the basic settings.
→ "Basic settings", Page 24
Different causes are possible.
Go to www.home-connect.com.
▶
The drying function is switched on.
You can change the basic setting for the drying function during microwave operation.
▶
→ "Basic settings", Page 24
Observe the information on operating with microwave.
‒
→ "Microwave", Page 16
Basic setting has been changed.
Change the basic setting for the lighting.
▶
→ "Basic settings", Page 24
The LED light is defective.
Call
▶
→ "Customer Service", Page 35.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
To continue operation, switch the appliance off and on again using
1.
the operation.
2.
If you do not need to use the appliance, press
Tip: To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→ "Time-setting options", Page 15
lights up in the display.
goes out on the display.
to switch it off.
. Reset and start
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