Troubleshooting; Verifying Devices Are Installed; Technical Support; Product Registration - Targus DOCK417 User Manual

Targus USB-C Single Video VGA Docking Station with 100W Power Delivery

Troubleshooting

Device Not Working
• Make sure that the device is fully inserted into the correct port on the
portable dock.
• Plug the device into a different port on the portable dock. If it still doesn't
work, test the device by connecting it directly to your computer.
• Make sure that the device appears in Device Manager.
• Disconnect all devices from the portable dock and reconnect them, one at
a time. Check that each device works before plugging in the next one.
• Each laptop USB Type-C port is equipped with over-current protection.
When a USB device draws more current than the USB Type-C port can
supply, the port will shut down.
To re-enable the port, unplug the device and go to Device Manager or to the
message in the system tray and choose the Reset option. You can then plug
the device back into the portable dock. If a shut down reoccurs, check the
power requirements of the device.

Verifying Devices are Installed

You can view the devices installed on the portable dock from the Device
Manager window in System Properties.
Right-click My Computer, Properties, then click the Hardware tab, and then
the Device Manager button.
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Targus USB-C Single Video VGA Docking Station with 100W Power Delivery

Technical Support

For technical questions, please visit:
US Internet: http://targus.com/us/support
Canada Internet: http://www.targus.com/ca/support
Australia Internet: http://www.targus.com/au/support
Email: infoaust@targus.com, Telephone: 1800-641-645
New Zealand Telephone: 0800-633-222
Latin America Email: soporte@targus.com

Product Registration

Targus recommends that you register your Targus accessory shortly after
purchasing it. Go to: http://targus.com/us/product_registration
You will need to provide your full name, email address, country of residence
and product information.

Regulatory Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) This device must accept any interference received, including
interference that may cause undesired operation.
Two Year Warranty
We pride ourselves on the quality of our products. For complete warranty
details and a list of our worldwide offices, please visit www.targus.com.
Targus product warranty does not cover any device or product that is not
manufactured by Targus (including, but not limited to, laptops, smartphones,
devices, or any other product that may be used in connection with the Targus
product). Australian customers: For complete warranty details see warranty
statement enclosed.
Targus is a registered trademark of Targus International LLC in the U.S.
and in certain other countries. Microsoft, Windows, and Windows Vista are
registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Mac is a trademark of Apple Inc., registered
in the U.S. and other countries. All logos and registered trademarks are the
property of their respective owners. ©2019 Targus, 1211 North Miller Street,
Anaheim, CA 92806. All rights reserved.
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