Solutions To Common Problems; Troubleshooting - Electrolux EI32AF65JS Use And Care Manual

Troubleshooting Guide
Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of defective workmanship or materials in this Freezer.
Problem
Freezer Operation
Freezer does not run.
* Freezer is plugged into a circuit that
* Temperature control set to "OFF".
* Freezer may not be plugged in, or
* House fuse blown or tripped circuit
* Power outage.
Freezer runs too much
* Room or outside weather is hot.
or too long.
* Freezer has recently been
* Large amount of warm or hot food
* Door is opened too frequently or kept
* Freezer door may be slightly open.
* Temperature control is set too low.
* Freezer gaskets are dirty, worn,
Interior Freezer
* Temperature control is set too low.
temperature is too cold.
* Temperature control is set too
Interior Freezer
temperature is too
warm.
* Door is opened too frequently or kept
* Freezer door may be slightly open.
* Large amount of warm or hot food
* Freezer has recently been
* The external Freezer walls can be
Freezer external surface
temperature is warm.
* Control has been locked.
"LO" is displayed on
control.
* The control has registered an error
"E7", "E8", "E9" is
displayed on control.
"Sb" is displayed on
* The control is in Sabbath Mode.
control.
Sound And Noise
* Modern Freezers have increased
Louder sound levels
whenever Freezer is
on.
Louder sound levels * Freezer operates at higher
when compressor
comes on.

Solutions To Common Problems

Cause
has a ground fault interrupt.
plug may be loose.
breaker.
disconnected for a period of time.
have been stored recently.
open too long.
cracked or poorly fi tted.
warm.
open too long.
have been stored recently.
disconnected for a period of time.
as much as 30ºF warmer than room
temperature.
code.
storage capacity and more stable
temperatures. They require heavy
duty compressors.
pressures during the start of the
ON cycle.
Correction
* Use another circuit. If you are unsure about the outlet, have
it checked by a certifi ed technician.
* See "SETTING THE TEMPERATURE CONTROL" section.
* Ensure plug is tightly pushed into outlet.
* Check/replace fuse with a 15 amp time delay fuse. Reset
circuit breaker.
* Check house lights. Call local Electric Company.
* It's normal for the Freezer to work harder under these
conditions.
* It takes 24 hours for the Freezer to cool down completely.
* Warm food will cause Freezer to run more until the
desired temperature is reached.
* Warm air entering the Freezer causes it to run more. Open
the door less often.
* See "DOOR PROBLEMS".
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Clean Freezer gaskets (See Care and Cleaning Chart)
* Worn, cracked or poorly fi tting gaskets should be replaced.
* Set control to a warmer setting. Allow several hours for the
temperature to stabilize.
* Set control to a colder setting. Allow several hours for the
temperature to stabilize.
* Warm air entering the Freezer causes it to run more. Open
the door less often.
* See "DOOR PROBLEMS".
* Wait until the Freezer has had a chance to reach its
selected temperature.
* Freezer requires 24 hours to cool down completely.
*This is normal while the compressor works to transfer heat
from inside the Freezer cabinet.
* Press CONTROL LOCK key for three seconds to unlock.
* For toll-free telephone support in the U.S. and Canada:
1-877-4ELECTROLUX (1-877-435-3287)
* Press the CONTROL LOCK and TEMP MODE keys to exit
Sabbath Mode.
* This is normal. When the surrounding noise level is low,
you might hear the compressor running while it cools the
interior.
* This is normal. Sound will level off or disappear as Freezer
continues to run.
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