Panasonic BL-VT164WBR Operating Instructions Manual page 174

22 Troubleshooting
Symptom
No image is displayed. / Older
images or logs are displayed.
Images are displayed blurry.
The image is not being
refreshed.
No image is displayed (or too
dark).
174 Operating Instructions
Cause/solution
•
Is the version of DirectX
Check the version of DirectX as follows.
1.
Select "Run..." from the start menu of Windows.
2.
Enter "dxdiag" in the displayed dialog box and
click the [OK] button.
If the version of DirectX is older than 9.0c,
upgrade it.
•
Is the cellular phone in use support the 320´240
resolution? Or is the image data size too big to
display images on the cellular phone?
Refer to the manuals provided with the cellular
phone in use for the restrictions of image data sizes.
•
When [Every time I visit the webpage] is not selected
for [Check for newer versions of stored pages:] in the
[Temporary Internet Files] section, images
sometimes may not be displayed on the "Live" page.
In this case, do the following.
1.
Select [Internet Options...] from [Tools] on the
menu bar of Internet Explorer. The [Internet
Options] window will be displayed.
2.
When using Internet Explorer 7.0, Internet
Explorer 8.0, or Internet Explorer 9.0:
Click the [Settings] button in the [Browsing
history] section on the [General] tab, and then
select [Every time I visit the webpage] for [Check
for newer versions of stored pages:] in the
[Temporary Internet Files] section on the
[Temporary Internet Files and History Settings]
window.
When using Internet Explorer 6.0:
Click the [Settings...] button in the [Temporary
Internet Files] section on the [General] tab, and
then select [Every visit to the page] for [Check
for newer versions of stored pages:] on the
[Settings] window.
•
Is there dust or dirt on the dome section?
Check if there is no dust or dirt on the dome section.
•
Depending on the version of your browser, there
might be difficulties refreshing the picture, etc.
•
Depending on the traffic of the network or the
concentration of access to the camera, there might
be difficulties displaying the camera picture.
Request the camera picture using the web browser
such as by pressing the [F5] key, etc.
•
Is the brightness setting set at an appropriate level?
Click the [Normal] button of [Brightness].
9.0c or later?
®
Reference pages
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-
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Installation Guide
Installation Guide
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:
VT164W VT164W VT164 VT164
10
VP104W VP104W VP104 VP104
: 15
VP101 VP101