Russell Hobbs RHM1701B-MR User Manual page 27

Problem Potential reason
Light not
Bulb not working
working
Cooling vents
Over heating
1. Glass turntable
fitted incorrectly
Too noisy
2. Dishes/plate are
too large for the
1. Glass turntable
fitted incorrectly
Door not
shutting/
locking
2. Latches have
become deformed
1. Turntable coupling
not fitted or tape not
2. Turntable roller
ring not fitted or
fitted incorrectly
Turntable
not rotating
3. Glass turntable
fitted incorrectly
4. Turntable has
developed a fault
PROBLEM SOLVING
Due to the construction of microwaves and certain
'dangerous' components inside, the light bulb can only
be changed by a qualified service engineer.
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from
for a refund or replacement
Cooling vents allow the heat and steam to escape from
the microwave. These cannot be covered as it can
cause excessive water to settle inside the microwave or
covered
the microwave to overheat.
The installation instructions in the manual must be
followed or the warranty will be void.
Check that the glass turntable has been placed
correctly on the turntable and is not hitting the
walls/doors of the microwave during operation.
Check that the dishes/plates are the correct size for the
microwave and that they are not hitting the walls/door
microwave of microwave during operation.
Check that the glass turntable has been placed
correctly on the turntable and is not stopping the door
from shutting correctly.
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from
for a refund or replacement.
Check that the turntable coupling is fitted correctly and
the transportation tape has been removed.
removed
Check that the coupling has be placed under the
turntable and that it is position correctly.
Check that the glass turntable has been placed
correctly on the turntable.
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from
for a refund or replacement.
Potential solution
27