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Troubleshooting
Diagnosing With the LEDs
Diagnostic Tips:
Tip
Number
Problem
–
The switch's
power adapter
is not plugged
into an active
AC power
source, or the
power adapter
may have failed.
—
A switch
hardware
failure was
detected during
self test.
˜
The network
connection is
not working
properly.
3-4
1. Verify that the AC power adapter is plugged
into an active power source and to the switch.
Make sure these connections are snug.
2. Try power cycling the switch by unplugging
and plugging in the power.
3. If the Power LED is still not on, verify that the
AC power source works by plugging another
device into the outlet. Or try plugging the
switch into a different outlet.
If this condition persists, the switch's power
adapter may have failed. Call your HP-authorized
LAN dealer, or use the electronic support
services from HP to get assistance. See the
Customer Support/Warranty booklet for more
information.
Try power cycling the switch. If the fault
indication reoccurs, the switch may have failed.
Call your HP-authorized LAN dealer, or use the
electronic support services from HP to get
assistance. See the Customer Support/Warranty
card for more information.
Try the following procedures:
• For the indicated port, verify that both ends of
the cabling, at the switch and the connected
device, are secure.
• Verify the connected device and switch are
both powered on and operating correctly.
• Verify that the connected devices comply with
the appropriate IEEE 802.3 standard, including
transmission of the Link signal. See "Testing
Twisted-Pair Cabling" on page 3-5.
• If the other procedures don't resolve the prob-
lem, try using a different port or a different
cable.
Solution
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