Warranty Information; Service And Support - Oki ML186 Plus Manual

Warranty Information

Limited Warranty, US and Canada
U.S. and Canada only
Oki Data Americas, Inc. (Oki Data) warrants this ML186
Plus (hereinafter "the Product") to be free from defect in
material and workmanship and will remedy any such defect
according to the terms of this Limited Warranty.
This Limited Warranty extends to the original purchaser
only. This Limited Warranty does not extend to consumable
items, including but not limited to ribbons, fuses, etc.
Oki Data will repair (or at its option, replace) at no charge,
any defective component(s) of the Product for a period of
three (3) years from date of purchase.
Carry/Ship-In Depot
To make a request or claim for service under this
Limited Warranty, contact your Oki Data Authorized
service center or Oki Data at 1-800-OKI-DATA
(1-800-654-3282) or at www.okidata.com. The
original purchaser must return the Product in person
or via shipment, which must be prepaid and in the
original shipping container or equivalent to Oki Data
or an authorized Oki Data service center.
A written receipt for the product, showing the date of
purchase, dealer's name, and serial number of the Product,
must accompany any request or claim for work to be
performed under this Limited Warranty.
This Limited Warranty shall not apply if the product has
been damaged due to abuse, misuse, misapplication,
accident, or as a result of service or modification by any
other than an authorized Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED
ABOVE. NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL
EXTEND BEYOND THE RESPECTIVE WARRANTY
PERIOD DESCRIBED ABOVE. Some states do not allow
limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE
FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LOSS ARISING FROM THE USE OF THIS
PRODUCT. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the
above exclusion may not apply to you.
Except for the warranty coverage referenced above,
NEITHER OKI DATA NOR ITS SUPPLIERS SHALL
HAVE ANY LIABILITY OR OBLIGATION TO
CUSTOMER OR ANY OTHER PERSON FOR ANY
CLAIM, LOSS, DAMAGE, OR EXPENSE CAUSED IN
WHOLE OR IN PART, DIRECTLY OR INDIRECTLY,
BY THE INADEQUACY OF ANY PRODUCTS FOR ANY
PURPOSE, BY ANY DEFICIENCY OR DEFECT IN ANY
PRODUCTS (WHETHER OR NOT COVERED BY ANY
WARRANTY), BY THE USE OR PERFORMANCE OF
ANY PRODUCTS OR BY ANY FAILURE OR DELAY IN
OKI DATA'S PERFORMANCE HEREUNDER, OR FOR
ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGE, HOWEVER CAUSED
INCLUDING, WITHOUT LIMITATION, PERSONAL
INJURY OR LOSS OF BUSINESS OR PROFIT, WHETHER

Service and Support

OR NOT CUSTOMER SHALL HAVE INFORMED OKI
DATA OF THE POSSIBILITY OR LIKELIHOOD OF ANY
SUCH DAMAGES.
Customer's exclusive remedy under these warranties is
limited, at OKI Data's election, to any one of (a) refund
of customer's purchase price, (b) repair by Oki Data or
the manufacturer of any products found to be defective,
or (c) replacement of any such product. Except as
specifically set forth in this paragraph, THERE ARE NO
REPRESENTATIONS OR WARRANTIES OF ANY KIND
BY OKI DATA OR ANY AGENT OR EMPLOYEE THEREOF,
EXPRESS OR IMPLIED, AS TO THE CONDITION
OR PERFORMANCE OF ANY PRODUCTS, THEIR
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE, OR OTHERWISE.
Additional information on obtaining service under this
Limited Warranty is available by contacting the Oki
Data dealer from whom the product was purchased,
by contacting Oki Data directly at 1-800-654-3282
(1-800-OKI-DATA) [U.S. and Canada, English only] or at
1-856-222-5276 (Spanish only), or by contacting one of the
listed service locations.
United States
Oki Data Americas, Inc.
2000 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
This Limited Warranty applies to this Product. However,
the procedure for obtaining service may vary outside the
continental United States. Contact your Oki Data dealer for
such warranty service information.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Service and Support, US and
Canada
U.S. and Canada only
Oki Data is firmly committed to the satisfaction of our
customers. If you have a problem that your customer
documentation cannot solve, contact the listed sources for
service or support.
Oki Data Authorized Service Providers
For the most comprehensive, up-to-date listing of Oki
Data authorized Service Centers in the United States and
Canada:
• In the U.S. go to www.okidata.com.
• In Canada and the U.S., call 1-800-654-3282
(1-800-OKI-DATA).
4 - English
Canada
Oki Data Americas, Inc.
5800 Hurontario Street
Suite 1020
Mississauga ON
L5R 4B9
Phone: 1-905-608-5000
Fax: 1-905-502-3340