Warranty Information - Oki C831TS Installation, Safety, And Regulatory Information

Limited Warranty, U.S. and
Canada
U.S. and Canada only
Oki Data Americas, Inc. (Oki Data) warrants this C831TS
(hereinafter "the Product") to be free from defects in
material and workmanship and will remedy any such defect
according to the terms of this Limited Warranty.
Oki Data will repair or at its option, replace, with the same
or its functional equivalent, at no charge, any defective
component(s) of the Product for two (2) years from the
date of purchase, except for the printhead (LED imaging
array), which is warranted for a period of five (5) years
from the date of purchase.
This Limited Warranty only extends to the original
purchaser of the warranted item. This Limited Warranty is
not transferable. This Limited Warranty does not extend
to consumable items or supplies, such as toner cartridges,
image drums, ribbon cartridges, fuses, etc.
On-Site Repair
Note:
On-Site Repair is available in the United States
and Canada only. On-Site Repair does not
include the replacement or repair of Product
consumables or supplies.
Oki Data will, for a period of two (2) years from the
date of original purchase, repair or replace (at Oki
Data's option) on-site at the original purchaser's facility
and without charge, any defective component(s) of the
Product provided that the warranty service is performed
by an Oki Data authorized service provider.
The printheads (LED imaging arrays) have a 5-year
parts only warranty from date of original purchase.
Following the first year of warranty coverage, the
printheads will be replaced by an authorized Oki Data
service provider at Oki Data's then current labor rates.
To make a request or claim for service under the two (2)
year parts and labor coverage of this Limited Warranty,
contact your Oki Data Authorized Dealer, authorized
third-party service provider, or Oki Data. Oki Data
reserves the right to use new and/or refurbished parts
for the warranty repair.
As a condition of this Limited Warranty, requests for
On-Site Repair must include the name and phone
number of a fully competent and responsible adult with
the authority to consent to the entry of the servicing
technician to the premises where the Product is located,
and who will remain with the servicing technician while
the service work is performed. Any and all dangerous
conditions must be removed from the site prior to and
throughout the time a service technician is present.
The service technician may refrain from entering the
premises or continuing to provide services at any site, if
in the servicing technician's reasonable judgement the
site poses a risk of physical harm or danger. If warranty
services cannot be performed or completed due to any
of the foregoing reasons the On-Site service option is
null and void and the Product must be returned to an
authorized Oki Data service location for warranty repair
service.
To make a request or claim for service under this Lim-
ited Warranty, contact your local Oki Data authorized
service center, Oki Data at 1-800-654-3282 (1-800-OKI-
DATA), or www.oki.com/us.
A written receipt for the Product, showing the date of
purchase, dealer's name, and both the model and serial
numbers of this Product must accompany any request
or claim for work to be performed under this Limited
Warranty.
This Limited Warranty shall not apply to normal wear and
tear and shall not apply if the Product has been damaged
due to abuse, misuse, misapplication, accident, improper
storage, or installation, an unsuitable physical operating
environment, or as a result of service or modification by
any other than an authorized Oki Data service center.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN
THOSE ON THE FACE HEREOF AND DESCRIBED
ABOVE. NO WARRANTIES WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL
EXTEND BEYOND THE RESPECTIVE WARRANTY
PERIODS DESCRIBED ABOVE.
Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not
apply to you.
IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES
BE LIABLE TO A PURCHASER OR ANY OTHER PERSON
FOR SPECIAL, COLLATERAL, PUNITIVE, INCIDENTAL
OR CONSEQUENTIAL DAMAGES INCLUDING LOST
PROFITS, BUSINESS REVENUE, GOODWILL OR
ANTICIPATED SAVINGS IN CONNECTION WITH OR
ARISING OUT OF THE PURCHASE OR USE OF THE OKI
DATA PRODUCT, WHETHER ARISING IN CONTRACT
OR IN TORT, WHETHER OR NOT CUSTOMER SHALL
HAVE INFORMED OKI DATA OF THE POSSIBILITY OR
LIKELIHOOD OF ANY SUCH DAMAGES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above
exclusion may not apply to you.
ADDITIONAL WARRANTY DISCLAIMERS FOR ALL
PURCHASERS EXCEPT CONSUMERS:
WHEN ANY OKI DATA PRODUCT SHALL BE
PURCHASED BY ANY PERSON SUCH THAT THE OKI
DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS
DEFINED IN THE UNIFORM COMMERCIAL CODE
ADOPTED IN THE STATE OF PURCHASE OR IN
OTHER APPLICABLE LAW), OKI DATA EXPRESSLY
DISCLAIMS ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
Additional information on obtaining service under this
Limited Warranty in the U.S. and Canada is available by
contacting the Oki Data dealer from whom the Product
was purchased, by contacting Oki Data directly at 1-800-
654-3282 (1-800-OKI-DATA), or by contacting one of the
service locations listed below. Spanish Only: call 1-856-
222-5276. Canada Only: call 1-905-238-4275.
4 - English