Westinghouse WFEP9757DD User Manual page 51

TROUBLESHOOTING (CONTINUED)
NOTE: Only authorised personnel should carry out servicing. If the household fuse continues to blow, call the
Customer Care Centre. In the event of a power failure the gas burners may be lit with a hand held igniter and used.
Take care to avoid letting unburnt gas flow for more than 5 seconds when attempting to light the burner.
PROBLEM
Low heat, slow cooking
Stains appear to be under
ceramic glass
Shelf or telescopic runner
slides out when door is
opened
Oven seal is loose
There is warm air coming
from the top of the oven
door
Further information
When you need information, service or replacement
parts or have a warranty enquiry, please contact the
Customer Care Centre:
• Australia - 13 13 49, 8.00am - 5.00pm EST
Monday to Friday
• New Zealand - 0800 10 66 10, 8.00am - 5.00pm EST
Monday to Friday
Please have the following information ready: Model,
Model Number & Serial Number. This is shown on the
data plate which is visible when the oven door is open.
POSSIBLE CAUSE
Incorrect cooking pot or pan being used
These marks are on the surface of the
ceramic glass
Oven cavity is not level with the ground.
The oven seal is only attached at each
corner. It may seem like a loose fit but
when the oven door is closed it will
function correctly
The oven vent is located under the control
panel. When the oven is on, the air passes
through this vent. This venting is necessary
for proper air circulation in the oven and
good baking results. Do not block vent.
WhAT TO DO
Refer to cooktop section for correct
selection
Clean marks off with a razor blade
scraper and ceramic glass cleaner.
Perform a check using a level to verify
cause (refer to installation section).
If not level refer to installer
No action necessary
No action necessary
TROUBLEShOOTING
51