Introduction; Questions About Your Product Shipment; Technical Assistance Or Scheduling Service - Motorola 3260FAST User Manual

Introduction

U.S.A. customers who have questions about Motorola ISG products or services
should refer to the following sections. Non-U.S.A. customers should contact their
local Motorola ISG subsidiary office or distributor.

Questions about Your Product Shipment

If you have questions about whether your shipment is complete or about its condition
upon receipt, please call your nearest Motorola ISG representative or Customer
Administration at (508) 261-4000, Extension 4745.

Technical Assistance or Scheduling Service

To have Motorola ISG implement your equipment:
You can purchase and schedule Implementation Services by calling (800) 544-0062
(from within the U.S.). The average lead time for implementation services is 5
business days from the time of the call. Implementation services include running
power-up diagnostics, configuring the equipment, and connecting the equipment into
existing networks. A service engineer will be dispatched to your site to perform these
services.
If you implement your equipment yourself:
Carefully follow the instructions in the following sections of this documentation set:
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Motorola Information System Group (ISG)
To install and power up - Chapter 2.
To configure and operate - Chapter 3.
If you have difficulty - Chapter 6 provides a quick reference to problems you
may encounter, and suggestions for correcting them.
Customer Information
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