Troubleshooting - Sony Ericsson Z310i User Manual

Troubleshooting

Some problems require you to call your service provider, but
you can correct most problems yourself. Before taking your
phone in for repair, copy your saved content and information
to another device, as it may be lost during repair. For more
support go to www.sonyericsson.com/support.
Some menu options appear in grey
A service is not activated or your subscription does not
support the function. Contact your network operator.
The phone is working slowly
Delete unwanted content and then restart the phone.
No indication of charging
The battery is empty or has not been used for a long time.
It may take up to 30 minutes before the battery icon appears
on the screen.
The phone cannot be turned on
The battery is discharged % 11 To charge the battery.
Charging a non-Sony Ericsson battery
% 70 Battery.
The wrong menu language is shown
% 16 To change the phone language.
Master reset
Delete your settings and the content you have added/edited.
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