Available Transaction Types - Ingenico Desk5000 Quick Reference Manual

Quick Reference Guide

Available Transaction Types

Sale – Perform a credit or debit card sale transaction
• Insert card or Press the [Green] key
• Input the Sale Amount and press the [Green] key
• Swipe/Insert/Tap/Key
NOTE: Depending on the terminal configuration, the terminal may prompt for a PIN
or signature
Return — Perform a refund to return money to a cardholder's account from a credit
sale completed in a closed batch (in other words, previous day)
Press the [Green] key
•
• Select Return
Input the Return Amount and press the Green key
•
• Swipe/Insert/Tap/Key
Void - Perform a void to reverse a credit sale, ticket, or refund transaction and
prevent any funds from transferring from the cardholder's account. Only available
for transactions in the current batch (in other words, same day)
Press the [Green] key
•
• Select Void
• Select the retrieval method
• Select the transaction to be voided, press the [Green] key to confirm
Pre-Auth - An authorization-only transaction provides an approval, but does not
charge the consumer until the transaction has been added to the batch by way of
a force transaction
• Press the [Green] key
• Select Other and then Pre-Auth
• Input the Sale Amount and press the [Green] key
• Swipe/Insert/Tap/Key
EBT Sale — An Electronic Benefits Transfer (EBT) card is a government-issued card
tied to a specific government-assistance account. EBT transactions require PIN
entry, as well as a trace number and balance amount printed on receipts. An EBT
sale transaction may be a food stamp sale, or a cash benefit sale. The card must
be present
• Press the [Green] key
• Select EBT
• Select Food Stamp or Cash Benefit and press the [Green] key
• Swipe/Insert/Tap/Key
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