Quick Reference Guide
Force — Perform a force sale when the terminal cannot reach the host to authorize
a transaction, or to finalize an auth only transaction. Contact your Voice
Authorization Center for an authorization code, then force the transaction once
communication is restored
•
Press the [Green] key
•
Select Force
•
Select Credit or Pre-Auth Completion
For Credit
Input the Sale Amount and press the [Green] key
•
•
Swipe/Insert/Tap/Key
For Pre-Auth Completion
•
Select the retrieval method
•
Select the transaction and press the [Green] key to confirm
•
Swipe/Insert/Tap/Key
Available Reports
Detail Report – This report lists the terminal's daily transactions. The following
information will be on the report: transaction number, card type, transaction type,
last four digits of the account number and the sale amount.
Summary Report – Prints totals by card type and issuer.
Clerk/Server Report – This report will print details or totals on all transactions
sorted by clerk number.
Unadjusted Tip Report – Prints a report of transactions that have not been
adjusted in the current batch.
Ingenico
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