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VIVE Business Streaming User Guide

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Summary of Contents for HTC VIVE Business Streaming

  • Page 1 VIVE Business Streaming User Guide...
  • Page 2: Table Of Contents

    Contents Contents VIVE Business Streaming About VIVE Business Streaming What are the system requirements? Preparing your computer for streaming Preparing your headset for streaming Starting a streaming session using a USB cable Starting a wireless streaming session Solutions and FAQs...
  • Page 3 About this guide About this guide We use the following symbols to indicate useful and important information: This is a note. It provides detailed information for setup, common questions, and what to do in specific situations. This is a tip. It will give you an alternative way to do a particular step or procedure that you may find helpful.
  • Page 4: Vive Business Streaming

    VIVE Business Streaming VIVE Business Streaming About VIVE Business Streaming VIVE Business Streaming lets you stream, wirelessly or through a USB cable, SteamVR- ™ compatible content from your computer directly to your headset. This includes VIVEPORT content. VR content is generated on the computer, and then sent to the headset, turning your all- in-one headset into a top-notch PC VR headset.
  • Page 5: Preparing Your Computer For Streaming

    Make sure the SteamVR software has been downloaded and launched to complete the installation. You can get it from: https://store.steampowered.com/app/250820/ SteamVR/. Install the VIVE Business Streaming software on your computer. You can get it from: https://dl.vive.com/vbspc. ® If you're using an NVIDIA graphics card, on your computer, open the NVIDIA Control Panel.
  • Page 6: Preparing Your Headset For Streaming

    VIVE Business Streaming Preparing your headset for streaming Your headset needs to be set up before you can use VIVE Business Streaming. Here's what you need to set up on your headset to use VIVE Business Streaming: Make sure you've completed room setup on your headset in the space you plan to use it.
  • Page 7: Starting A Streaming Session Using A Usb Cable

    § With your left palm facing inward, pinch your index finger and thumb together until the animation finishes. Select the VR title you want to stream. When you're done, you can quit VIVE Business Streaming just like any other title by pressing the VIVE button on your controller, and then selecting Back to Lobby.
  • Page 8 VIVE Business Streaming Attaching a USB Type-C cable to VIVE Focus 3 Connect your VIVE Focus 3 to your computer using a USB Type-C cable. If you don't have a long USB Type-C cable, go to the VIVE accessories page and purchase the VIVE Streaming Cable.
  • Page 9: Starting A Wireless Streaming Session

    § The headset and computer must be connected to the same network for wireless streaming to work. § If you need to assign a fixed VIVE Business Streaming server IP address to your headset, see Can I assign a fixed VIVE Business Streaming server IP address to my VIVE Focus 3? on page 13.
  • Page 10 § With your left palm facing inward, pinch your index finger and thumb together until the animation finishes. Select the VR title you want to stream. When you're done, you can quit VIVE Business Streaming just like any other title by pressing the VIVE button on your controller, and then selecting Back to Lobby.
  • Page 11: Solutions And Faqs

    What should I do? If the title doesn't start streaming in the headset, try these: § Make sure the VIVE Business Streaming software is installed on your computer. You can get it from: https://dl.vive.com/vbspc. § If doing a wired streaming session, unplug the USB cable from your computer and then plug it again.
  • Page 12 Can I do mixed reality (MR) with PC VR titles? If the PC VR title supports MR, yes you can. In the VIVE Business Streaming console, make sure [Experimental] MR with passthrough in Settings Graphics is turned on.
  • Page 13 Can I assign a fixed VIVE Business Streaming server IP address to my VIVE Focus 3? Starting from VIVE Business Streaming version 1.07, you can use the IP setting tool to set a fixed VIVE Business Streaming server IP address for your VIVE Focus 3.
  • Page 14 ™ titles with VIVE Business Streaming, check the SteamVR settings. Make sure VIVE Business Streaming is running on both your headset and computer and that the headset is detected in the SteamVR window. On your computer, open SteamVR settings. Under Advanced Settings, click Show.
  • Page 15 VIVE Business Streaming settings. We recommend updating your SteamVR to version 1.26 or later. In the VIVE Business Streaming console, open settings and go to Input. Under Controller, check if Compatibility mode is selected or not. If Compatibility mode is selected, clear the option;...
  • Page 16: Performance

    USB or wireless connection to stream. General Check the tips below to help improve the performance of VIVE Business Streaming. § If your computer is using an NVIDIA graphics card, open the NVIDIA Control Panel. Under 3D Settings, click Manage 3D settings. In the Global Settings tab, look for Power management mode, and then set it to Prefer maximum performance.
  • Page 17 VIVE Business Streaming, reduce the number of headsets connected to the wireless router. § If you're using the same wireless router for VIVE Business Streaming and video streaming services, stop using the video streaming service first while doing a wireless streaming session.
  • Page 18 What can I do? The frame rate is not sufficient, do the following: § In the VIVE Business Streaming console, open settings and go to Graphics. Set Streaminig graphics preferences to Performance. § If you're using an NVIDIA graphics card, open the NVIDIA Control Panel, and go to Manage 3D settings.
  • Page 19: Audio

    § Open the Windows Sound control panel by right-clicking the volume icon on the taskbar and selecting Sounds. Go to the Playback tab and make sure that Oculus Virtual Audio Device is not set as the default device. Then, restart VIVE Business Streaming on your computer.
  • Page 20 How do I turn on facial and eye tracking in VIVE Business Streaming? If your VIVE Business Streaming console version is 1.09 or later, facial tracking and eye tracking are already supported, you don't need to do anything. Before using eye tracking on VIVE Focus 3, calibrate VIVE Focus 3 Eye Tracker.
  • Page 21: Error Messages

    I'm seeing an error "No supported GPU found", what should I do? If your laptop is using an NVIDIA graphics card, make sure the VIVE Business Streaming server is running on dGPU instead of iGPU. Open the NVIDIA Control Panel, and go to Manage 3D settings.
  • Page 22 Streaming software on your computer. found. Check installation. License Your beta license has expired. Contact HTC to obtain a new one or exit expired. beta. Graphics Update the driver of your graphics card to the latest version. 310, driver out of date.
  • Page 23 Issue Steps to resolve issue code No VIVE § The VIVE Business Streaming driver may be blocked by SteamVR. In Business SteamVR settings, go to Startup/Shutdown. Show the Advanced Streaming Settings, and then click Manage Add-Ons. Make sure VIVE Business driver found.
  • Page 24 § If you've just updated the graphics driver, restart your computer, and try again. § If this error appears after updating the graphics driver, try to roll back to the driver version where VIVE Business Streaming was working fine. Table 2: VIVE Business Streaming installer Error...
  • Page 25 VIVE Business Streaming was working fine. § In VR, quit the VIVE Business Streaming app by pressing the VIVE button on the controller, and then selecting X at the top-right corner of the menu. Then, launch VIVE Business Streaming again.
  • Page 26: Trademarks And Copyrights

    The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.

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