Dell P5524QT User Manual page 69

Common What You
Symptoms Experience
Stuck-on Pixels LCD screen has
bright spots
Brightness Picture too dim
Problems or too bright
Audio problem
No Audio
Geometric Screen not
Distortion centered
correctly
Synchronization Screen is
Problems scrambled or
appears torn
Safety Related Visible signs of
Issues smoke or sparks
Intermittent Display
Problems malfunctions on
& off
Possible Solutions
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect
that can occur in LCD technology.
• For more information on Dell Display Quality
and PixelPolicy, see Dell Support site at:
http://www.dell.com/support/monitors.
• Reset the display to factory settings.
• Adjust brightness & contrast controls via OSD.
• Check PC setting if the playback is correctly
selected.
• Checking other video cables.
• Ensure that the Speaker is enabled via OSD
• Reset the display to factory settings.
• Reset the display to factory settings.
• Perform display self-test feature check to
determine if the scrambled screen appears in
self-test mode.
• Check for bent or broken pins in the video
cable connector.
• Restart the computer in safe mode.
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
• Ensure that the video cable connecting the
display to the computer is connected properly
and is secure.
• Reset the display to factory settings.
• Perform display self-test feature check to
determine if the intermittent problem occurs in
self-test mode.
Troubleshooting | 69