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BEKO UK AND ROI PARTS GUARANTEE TERMS AND CONDITIONS
This 10 year parts guarantee relates to Beko products. To confirm if your Beko appliance has our 10-year parts guarantee
you can visit our website at beko.co.uk/guarantee-terms or telephone our registrations team on 0800 497 0732.
The Parts guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the
previous section.
In order to activate the 10 year parts guarantee you MUST register the appliance within 90 days of the original
purchase date. You can register by visiting our websites. For UK customer visit beko.co.uk/register or phone 0800
497 0732. For ROI customers visit beko.ie/register or phone 1800 911 690. Our Beko branded appliances carry FREE
replacement parts for the first 10 years, provided they are fitted by our Service Representatives, at the applicable
labour charge.
Beko free standing appliances come with a 12 month parts and labour guarantee as standard.
Beko built-in, integrated appliances or American fridge freezers come with a 12 month parts and labour guarantee as standard.
This is extended to 24 months, free of charge, upon registration of the appliance. When you register your appliance for
additional guarantee, you will automatically activate the 10 year parts guarantee. You do not need to register twice.
To make a claim against your Beko Parts Guarantee (the "Guarantee"), all customer and product details must be registered
with Beko plc using the procedure outlined below:
1.
This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances or American fridge
freezers) guarantee is only effective after the expiration of the standard manufacturer's guarantee.
2.
It is only valid for certain models of Beko branded products serviced or repaired by Beko plc Authorised Service
Representative and Own Engineers (the "Service Representative") and does not cover any labour charge or any:
a.
Components including but not limited to cabinet or appearance parts, control knobs, flaps and handles.
b.
Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters
and light bulbs.
3.
To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, For UK
customers, visit beko.co.uk/register or phone 0800 497 0732. For ROI customers visit beko.ie/register or phone 1800
911 690.
4.
Registrations made after 90 days of the original purchase date, may be required to pay an additional fee to activate
the 10 year free parts guarantee.
5.
Any repair must be carried out by a Service Representative and booked directly with Beko plc.
6.
Labour for the repair is not included in this guarantee and is chargeable at the time of booking a repair.
7.
The repair is guaranteed for 12 months for the same defect.
8.
In the unlikely event that the appliance is beyond economical repair we may at the sole discretion of Beko plc offer
you an appliance at a reduced price. Our call out fee will still apply.
9.
If the fault can't be identified and the appliance is functioning normally a call out fee will apply.
10. The guarantee is not transferable and cannot be exchanged for cash.
11. There are no alternative or additional offers to this guarantee.
12. The guarantee is exclusive of the manufacturer's standard guarantee.
13. All repair pricing can be found here beko.co.uk/guarantee-terms (UK & ROI). Alternatively contact our Customer
Services Team for further information.
14. All prices are subject to change without notice.
15. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product
guarantee. Please read and refer to such Terms and Conditions when making any claim.
16. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We
may keep your information for a reasonable period for these purposes in accordance with the applicable Data
Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the
registration process. Further details are available at beko.co.uk/cookie-and-privacy-policy
17. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House,
1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578.
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