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Flashing the BIOS
You may need to flash (update) the BIOS when an update is available or when you replace the system board.
Follow these steps to flash the BIOS:
1
Turn on your computer.
2
Go to www.dell.com/support.
3
Click Product support, enter the Service Tag of your computer, and then click Submit.
NOTE:
If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4
Click Drivers & downloads > Find it myself.
5
Select the operating system installed on your computer.
6
Scroll down the page and expand BIOS.
7
Click Download to download the latest version of the BIOS for your computer.
8
After the download is complete, navigate to the folder where you saved the BIOS update file.
9
Double-click the BIOS update file icon and follow the instructions on the screen.
Flashing BIOS (USB key)
1
Follow the procedure from step 1 to step 7 in
2
Create a bootable USB drive. For more information see the knowledge base article
3
Copy the BIOS setup program file to the bootable USB drive.
4
Connect the bootable USB drive to the computer that needs the BIOS update.
5
Restart the computer and press F12 when the Dell logo is displayed on the screen.
6
Boot to the USB drive from the One Time Boot Menu.
7
Type the BIOS setup program filename and press Enter.
8
The BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update.
Intel Optane memory (Optional)
Disable Intel Optane before removing or replacing Intel Optane and/or a SATA hard drive. Enable Intel Optane after replacing Intel Optane
and/or a SATA hard drive.
Enabling Intel Optane memory
1
On the taskbar, click the search box, and then type Intel Rapid Storage Technology.
2
Click Intel Rapid Storage Technology.
The Intel Rapid Storage Technology window is displayed.
3
On the Status tab, click Enable to enable the Intel Optane memory.
4
On the warning screen, select a compatible fast drive, and then click Yes to continue enabling Intel Optane memory.
5
Click Intel Optane memory > Reboot to complete enabling your Intel Optane memory.
NOTE:
Applications may take up to three subsequent launches after enablement to see the full performance benefits.
"Flashing the
BIOS" to download the latest BIOS setup program file.
Troubleshooting
SLN143196
at www.dell.com/support.
Troubleshooting
56
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