Related Manuals for Dell G3 3779
Summary of Contents for Dell G3 3779
- Page 1 Dell G3 17 Service Manual Computer Model: Dell G3 3779 Regulatory Model: P35E Regulatory Type: P35E003...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents 1 Before working inside your computer......................9 Before you begin ................................9 Safety instructions................................9 Recommended tools................................9 Screw list................................... 10 2 After working inside your computer......................12 3 Removing the base cover..........................13 Procedure..................................13 4 Replacing the base cover..........................16 Procedure .................................. - Page 4 Post-requisites..................................27 13 Removing the fan............................28 Prerequisites..................................28 Procedure..................................28 14 Replacing the fan............................30 Procedure ..................................30 Post-requisites.................................. 31 15 Removing the processor fan........................32 Prerequisites..................................32 Procedure..................................32 16 Replacing the processor fan........................33 Procedure..................................33 Post-requisites..................................33 17 Removing the solid-state drive/Intel Optane....................34 Prerequisites..................................
- Page 5 Post-requisites..................................43 25 Removing the speakers..........................44 Prerequisites..................................44 Procedure..................................44 26 Replacing the speakers..........................45 Procedure ..................................45 Post-requisites..................................45 27 Removing the heat sink..........................46 Prerequisites..................................46 Procedure..................................46 28 Replacing the heat sink..........................47 Procedure ..................................47 Post-requisites..................................47 29 Removing the display assembly......................... 48 Prerequisites..................................
- Page 6 Post-requisites..................................63 Entering the Service Tag in the BIOS setup program....................64 37 Removing the power button with fingerprint reader...................65 Prerequisites..................................65 Procedure..................................65 38 Replacing the power button with fingerprint reader................... 67 Procedure ..................................67 Post-requisites..................................67 39 Removing the palm-rest and keyboard assembly..................69 Prerequisites..................................
- Page 7 Procedure ..................................80 Post-requisites................................. 80 49 Removing the display cable........................81 Prerequisites..................................81 Procedure..................................81 50 Replacing the display cable........................82 Procedure ..................................82 Post-requisites..................................82 51 Removing the display back-cover and antenna assembly................83 Prerequisites..................................83 Procedure..................................83 52 Replacing the display back-cover and antenna assembly................84 Procedure ..................................84 Post-requisites..................................84 53 Downloading drivers..........................
- Page 8 Reinstall Windows using a USB recovery drive......................98 Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................98 Running the ePSA diagnostics..........................99 System diagnostic lights..............................99 Wi-Fi power cycle................................100 Flea power release................................100 57 Getting help and contacting Dell.......................102 Self-help resources.................................102 Contacting Dell................................102 Contents...
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Page 9: Before Working Inside Your Computer
You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance. -
Page 10: Screw List
Screw list Table 1. Screw list Component Secured to Screw type Quantity Screw image Base cover Palm rest and keyboard M2.5x7 assembly Battery Palm rest and keyboard M2x3 assembly Display panel Display back-cover and M2x3 antenna assembly Palm rest and keyboard M2.5x5 assembly Processor fan... - Page 11 Component Secured to Screw type Quantity Screw image Touchpad Touchpad and palm rest M2x2 Wireless-card bracket System board M2x3 Before working inside your computer...
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Page 12: After Working Inside Your Computer
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer. -
Page 13: Removing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Remove the 10 screws (M2.5x7) that secure the base cover to the palm rest and keyboard assembly. - Page 14 Pry the base cover from the right side and lift it off the palm rest and keyboard assembly. NOTE: The following steps are applicable only if you want to further remove any other component from your computer. Peel the tape that secures the battery cable to the system board. Disconnect the battery cable from the system board.
- Page 15 Press and hold the power button for 5 seconds to ground the computer and drain the flea power. Removing the base cover...
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Page 16: Replacing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Connect the battery cable to the system board, if applicable. - Page 17 Align the tabs on the base cover with the slots on the palm-rest assembly and snap it into place. Tighten the two captive screws (M2.5) that secure the base cover to the palm rest and keyboard assembly. Replace the 10 screws (M2.5x7) that secure the base cover to the palm rest and keyboard assembly. Replacing the base cover...
- Page 18 Replacing the base cover...
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Page 19: Removing The Battery
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 20: Replacing The Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly. -
Page 21: Removing The Memory Modules
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 22: Replacing The Memory Modules
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot. -
Page 23: Removing The Wireless Card
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 24 Removing the wireless card...
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Page 25: Replacing The Wireless Card
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it. -
Page 26: Removing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. -
Page 27: Replacing The Coin-Cell Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board. -
Page 28: Removing The Fan
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 29 Removing the fan...
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Page 30: Replacing The Fan
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on to the palm rest and keyboard assembly. -
Page 31: Post-Requisites
Post-requisites Replace the base cover. Replacing the fan... -
Page 32: Removing The Processor Fan
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 33: Replacing The Processor Fan
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the processor fan with the screw holes on the palm rest and keyboard assembly. -
Page 34: Removing The Solid-State Drive/Intel Optane
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 35: Replacing The Solid-State Drive/Intel Optane
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. -
Page 36: Removing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. - Page 37 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. Lift the hard drive off the hard-drive bracket. Removing the hard drive...
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Page 38: Replacing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. -
Page 39: Post-Requisites
Post-requisites Replace the battery. Replace the base cover. Replacing the hard drive... -
Page 40: Removing The Touchpad
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 41: Replacing The Touchpad
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest and keyboard assembly, and the gap on either sides of the touchpad is equal. -
Page 42: Removing The Power-Adapter Port
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 43: Replacing The Power-Adapter Port
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the power-adapter port into the slot and adhere the power-adapter port on the palm rest and keyboard assembly. -
Page 44: Removing The Speakers
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 45: Replacing The Speakers
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: If the rubber grommets are pushed out of the speakers when removing the speakers, push them back in place before replacing the speakers. -
Page 46: Removing The Heat Sink
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. -
Page 47: Replacing The Heat Sink
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. -
Page 48: Removing The Display Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 49 Lift the palm rest and keyboard assembly at an angle. Slide and remove the palm rest and keyboard assembly off the display assembly. After performing all these steps, you are left with the display assembly. Removing the display assembly...
- Page 50 Removing the display assembly...
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Page 51: Replacing The Display Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: Ensure that the hinges are opened to the maximum before replacing the display assembly on palm rest and keyboard assembly. -
Page 52: Post-Requisites
Replace the six screws (M2.5x5) that secure the left and right hinges to the system board and palm rest and keyboard assembly. Route the display cable through the routing guides on the fan and the palm rest and keyboard assembly. Slide the display cable into the connector on the system board and close the latch to secure the cable. -
Page 53: Removing The I/O Board
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. Before removing the I/O board along with the coin-cell battery, it is recommended to note the BIOS setup program’s settings. -
Page 54: Replacing The I/O Board
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Connect the I/O-board cable to the I/O board and close the latch. -
Page 55: Removing The Power-Button Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 56 Removing the power-button board...
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Page 57: Replacing The Power-Button Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the power-button board into the tabs on the palm rest and keyboard assembly and then align the screw hole on the power- button board with the screw hole on the palm rest and keyboard assembly. -
Page 58: Post-Requisites
Post-requisites Replace the base cover. Replacing the power-button board... -
Page 59: Removing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. - Page 60 Open the latch and disconnect the display-assembly cable. Open the latch and disconnect the hard-drive cable. Open the latch and disconnect the I/O-board cable. Open the latch and disconnect the fingerprint-reader cable. Open the latch and disconnect the touchpad cable. Open the latch and disconnect the keyboard back-light cable.
- Page 61 Removing the system board...
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Page 62: Replacing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. -
Page 63: Post-Requisites
Close the right display hinge. Replace the three screws (M2.5x5) that secure the right hinge to the system board. Post-requisites Replace the heat sink. Replace the solid-state drive/Intel Optane. Replace the wireless card. Replace the memory modules. Replace the battery. Replace the base cover. -
Page 64: Entering The Service Tag In The Bios Setup Program
Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. -
Page 65: Removing The Power Button With Fingerprint Reader
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. - Page 66 Removing the power button with fingerprint reader...
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Page 67: Replacing The Power Button With Fingerprint Reader
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader. - Page 68 Replace the solid-state drive/Intel Optane. Replace the battery. Replace the base cover. Replacing the power button with fingerprint reader...
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Page 69: Removing The Palm-Rest And Keyboard Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 70: Replacing The Palm-Rest And Keyboard Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest and keyboard assembly on a flat surface. -
Page 71: Removing The Display Bezel
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 72: Replacing The Display Bezel
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the display bezel with the display back-cover and antenna assembly. -
Page 73: Removing The Camera
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 74: Replacing The Camera
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Connect the camera cable to the camera module. Using the alignment post adhere the camera module on the display back-cover and antenna assembly. -
Page 75: Removing The Display Panel
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. - Page 76 Removing the display panel...
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Page 77: Replacing The Display Panel
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the display panel on a flat and clean surface. -
Page 78: Post-Requisites
Post-requisites Replace the display bezel. Replace the display assembly. Replace the wireless card. Replace the base cover. Replacing the display panel... -
Page 79: Removing The Display Hinges
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 80: Replacing The Display Hinges
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly. -
Page 81: Removing The Display Cable
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 82: Replacing The Display Cable
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Route the display cable on the display back-cover and antenna assembly. -
Page 83: Removing The Display Back-Cover And Antenna Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. -
Page 84: Replacing The Display Back-Cover And Antenna Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a clean and flat surface. -
Page 85: Downloading Drivers
Downloading drivers Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. -
Page 86: Downloading The Wi-Fi Driver
Double-click the driver file icon and follow the instructions on screen. Downloading the Wi-Fi driver Turn on your computer. Go to www.dell.com/support. Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. - Page 87 Double-click the network driver file icon and follow the instructions on screen. Downloading drivers...
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Page 88: System Setup
Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •... -
Page 89: Bios Overview
Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2. - Page 90 Table 4. System setup options—System information menu General-System Information System Information BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Ownership Tag Displays the ownership tag of the computer. Manufacture Date Displays the manufacture date of the computer.
- Page 91 General-System Information Audio Controller Displays the audio controller information of the computer. Wi-Fi Device Displays the wireless device information of the computer. Bluetooth Device Displays the bluetooth device information of the computer. Battery Information Displays the battery health information. Boot Sequence Boot Sequence Displays the boot sequence.
- Page 92 Table 7. System setup options—Security menu Security Admin Password Set, change, or delete the administrator password. System Password Set, change, or delete the system password. Internal HDD-0 Password Set, change, or delete the internal hard-disk drive password. Strong Password Enable or disable strong passwords. Password Configuration Control the minimum and maximum number of characters allowed for Admin and System passwords.
- Page 93 Intel Software Guard Extensions C-States Control Enable or disable additional processor sleep states. Default: Enabled. Intel TurboBoost Enable or disable Intel TurboBoost mode of the processor. Default: Enabled. HyperThread control Enable or disable HyperThreading in the processor. Default: Enabled. Power Management AC Behavior Enables the system to turn on automatically, when AC power is supplied.
- Page 94 SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors.
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Page 95: System And Setup Password
System and setup password Table 15. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. -
Page 96: Clearing Cmos Settings
Wait for one minute. Replace the coin-cell battery. Connect the battery cable to the system board. Replace the base cover. Clearing forgotten passwords Contact Dell technical support to clear the forgotten passwords, see www.dell.com/contactdell. System and setup password... -
Page 97: Troubleshooting
Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu. -
Page 98: Disabling Intel Optane Memory
Connect the USB recovery drive to your computer. Restart your computer. Press F12 after the Dell logo is displayed on the screen to access the boot menu. A Preparing one-time boot menu message appears. After the boot menu loads, select the USB recovery device under UEFI BOOT. -
Page 99: Running The Epsa Diagnostics
3.0. Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner. Diagnostics front page is displayed. -
Page 100: Wi-Fi Power Cycle
For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different light patterns and describes what they indicate. - Page 101 Press and hold the power button for 15 seconds to drain the flea power. Connect the power adapter to your computer. Turn on your computer. Troubleshooting...
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Page 102: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 17. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter.