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Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales
Troubleshooting
service. This will avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
●
Repairs to the appliance should only be carried out by trained specialist staff.
●
Only use genuine spare parts when repairing the appliance.
●
If the power cord or the appliance power cable of this appliance is damaged, it must be replaced with a special power cord
●
or special appliance power cable, which is available from the manufacturer or its Customer Service.
Appliance safety
FAULT
Appliance door does not open at
the end of the programme.
Appliance door opens too wide at
the end of the programme.
Error code / Fault display / Signal
FAULT
E:20-60 lights up alternately.
E:30-00 will light up alternately.
E:31-00 will light up alternately.
E:32-00 will light up alternately or
indicator for water supply lights up.
1
Depending on the appliance specifications
CAUSE
Automatic door opening is not ac-
tivated.
Door is not correctly adjusted.
Appliance door and door seal are
soiled.
Wrong screws used to adjust the
door gap.
The safety device switches off auto-
matic door opening.
Appliance door brushes against the
appliance or kitchen cabinets
Door is not correctly adjusted.
Wrong screws used to adjust the
door gap.
CAUSE
Appliance has detected calcified
heating element.
Water protection system is activ-
ated.
Water protection system is activ-
ated.
Supply hose is kinked.
Water tap is turned off.
Water tap is jammed or furred up.
TROUBLESHOOTING
Activate the automatic door opening.
●
→ "Overview of basic settings", Page 23
Adjust the appliance door as described in the
●
installation instructions.
The door gap must be at least 70 mm -
100 mm.
Clean the appliance door and door seal with
●
a damp cloth and a little washing-up liquid.
Use size 4X30 bolts to adjust the door gap.
●
The bolts are included in the scope of supply.
If you use bolts that are too long, this can de-
activate the function of automatic door open-
ing.
Call Customer Service.
●
Install the appliance correctly as described in
●
the installation instructions and align.
Adjust the appliance door as described in the
●
installation instructions.
The door gap must be at least 70 mm -
100 mm.
Use size 4X30 bolts to adjust the door gap.
●
The bolts are included in the scope of supply.
If you use bolts that are too long, this can de-
activate the function of automatic door open-
ing.
TROUBLESHOOTING
Descale the appliance.
1.
Operate the appliance with the "water soften-
2.
ing system" → Page 17.
Turn off the water tap.
1.
Call Customer Service.
2.
Turn off the water tap.
1.
Call Customer Service.
2.
Install the supply hose without kinks.
●
Turn on the water tap.
●
Turn on the water tap.
●
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