Troubleshooting
Troubleshooting
LEDs
Net (Network Status) Tricolor LED
Color
Pattern
On
Red
1 blink
Red
On
Blue
1 blink
Blue
2 blink
Blue
3 blink
Blue
4 blink
Blue
On
Green
TruVu™ UC253-V
Installation and Start-up Guide
Condition
Ethernet connection problem
One of the following BACnet/IP
(Ethernet) DLL reporting issue:
•
Unable to create tasks
•
Unable to open socket for
BACnet port
One of the following issues:
•
Port communication firmware
did not load properly
•
Port communication firmware
is not running
•
Invalid protocol selected
Invalid address selected for
protocol
Controller has same MAC address
as another connected device
Controller is the only device on the
network
Excessive errors detected over 3
second period
All enabled networks are
functioning properly
52
Message in Module
Status
•
No Ethernet Link
•
BACnet/IP error
•
MSTP firmware error
•
Invalid address selection
for MSTP
Duplicate address on
MSTP
•
No other devices
detected on MSTP
•
•
Excessive
communication errors
•
on MSTP
No errors
Possible Solutions
Connect Ethernet Cable
Check other network
components
Cycle power
Change protocol using
USB Service Port
Cycle power
Change MAC address to
unique address using USB
Service Port
Change MAC address to a
unique value using USB
Service Port to valid address
Check that network cable
is connected properly
Check that baud rate is
correct
Check that network cable
is connected properly
Check that baud rate is
correct
No action required
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