Stihl MSA 160 C Instruction Manual page 55

20 Troubleshooting
Fault LEDs on the
battery
3 LEDs light
up red.
4 LEDs fla‐
shing red.
Saw cuts out 3 LEDs light
during operation. up red.
Chainsaw run‐
time is too short.
Smell of smoke
or burning in the
cutting area.
STIHL connected
app is unable to
find the battery
with .
20.2 Product Support and Assis‐
tance on Use
Product support and assistance on use are avail‐
able from STIHL servicing dealers.
0458-701-9821-G
Cause
Chainsaw is too hot.
There is a fault in the
battery.
No electrical contact
between the chainsaw
and battery.
Saw or battery damp. ► Allow chainsaw or battery to dry.
Chainsaw is too hot.
There is an electrical
fault.
The battery is not fully
charged.
The battery life has
been exceeded.
The saw chain has
not been correctly
sharpened.
Insufficient saw chain
oil in the oil tank.
The chain lubrication
system is supplying
insufficient saw chain
oil.
The saw chain is
over-tensioned.
The chainsaw is not
being used properly.
®
Bluetooth radio inter‐
face on the battery or
mobile device is deac‐
tivated.
Distance between bat‐
tery and mobile
device is too long.
For contacts and other information, please visit
https://support.stihl.com or www.stihl.com.
Remedy
► If 3 LEDs continue to flash red: Do not
use your chainsaw and contact your
STIHL servicing dealer for assistance.
► Engage chain brake and remove battery.
► Allow the chainsaw to cool down.
► Engage the chain brake, remove and refit
the battery.
► Disengage the chain brake.
► Switch on the chainsaw.
► If 4 LEDs continue to flash red: Do not
use the battery; contact a STIHL authori‐
zed dealer.
► Engage chain brake and remove battery.
► Clean electrical contacts in the battery
compartment.
► Insert battery.
► Engage chain brake and remove battery.
► Allow the chainsaw to cool down.
► Engage the chain brake, remove and refit
the battery.
► Switch on the chainsaw.
► Recharge the battery fully as described in
the User Manual for the STIHL AL 101,
301, 301-4, 500 chargers.
► Replace battery.
► Sharpen chain as specified.
► Fill up with saw chain oil.
► Do not use the chainsaw and contact
your STIHL servicing dealer.
► Tension the saw chain as specified.
► Have correct use explained, then prac‐
tice.
► Activate Bluetooth
®
battery or mobile device.
► Reduce distance,
► If the battery still cannot be found with
the STIHL connected app: Contact a
STIHL authorized dealer for assistance.
English
radio interface on the
21.4.
55