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3Trouble shooting
If a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
If a dish does not turn out as well as you had
Note:
hoped, refer to the table section at the end of the
instruction manual, where you will find plenty of tips and
Fault table
If an error message beginning with 'E' is shown, e.g.
E0111, switch the appliance off and then on again. If
Fault
The appliance does not work
The interior lighting has failed
Operations with steam or descaling
do not start or do not continue
The appliance prompts you to rinse
The appliance prompts you to descale
without the counter appearing before-
hand
Buttons flash
The "Fill water tank" message
appears even though the water tank
is full
Panel does not open
X
The appliance will not start and
"Cooking compartment too hot"
appears on the display
The cooking compartment does not
heat and "Demo mode on" is shown in
the display
--------
Possible cause
The fuse is faulty
Power cut
The LED bulb is defective
Water tank empty
The panel is open
Descaling locks operations with steam
Faulty sensor
The power supply was interrupted or the appliance
was switched off during the descaling process
The set water hardness range is too low
Normal occurrence caused by condensation behind
the control panel
The panel is open
The water tank is not clicked into place
Faulty sensor
The water tank has fallen off. Due to the impact, com-
ponents inside the water tank have come loose, and
the tank is leaking.
Power cut
The circuit breaker is faulty
Faulty sensor
The cooking compartment is too hot for the selected
dish or type of heating
The appliance is in demo mode
information. ~ "Tested for you in our cooking studio"
on page 35
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
this message appears again, contact the after-sales
service.
Information/remedial action
Check in the fuse box to make sure that the fuse for
the appliance is in working order
Check whether other kitchen appliances are working
Call the after-sales service
Refill water tank
Close the panel
Carry out descaling
Call the after-sales service
Once the appliance is switched on again, rinse it twice
Carry out descaling
Check the set water hardness range and adjust it, if
necessary
As soon as the condensation has evaporated, the but-
tons no longer flash
Close the panel
Click the water tank into place
~ "Steam" on page 20
Call the after-sales service
Order a new water tank
Check whether other kitchen appliances are working
Check in the fuse box to make sure that the fuse for
the appliance is in working order
Call the after-sales service
If required, empty the water tank: Open the appliance
door, take hold of the lower part of the panel on the
left and right with your fingers and pull out the panel
Allow the cooking compartment to cool down and
start again
Switch off the fuse in the fuse box and switch it back
on again after approx. 10 seconds. Switch on the
appliance and select "Demo mode off" in the settings.
Trouble shooting
en
31
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