Samsung WD19N8710K Series User Manual page 62

Troubleshooting
Code
AC
DDC, ddC
8C
AC6
DC1
DC3
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
62 English
Untitled-3 62
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
This message appears when you open the Add Door without
pressing START/PAUSE. If this happens, do one of the following:
• Press the Add Door to close properly. Press the Add Door to
close properly. Then, press START/PAUSE and try again.
• To add laundry, open the Add Door and input laundry. Close
the Add Door properly. Then, press START/PAUSE to resume
operation.
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically
returns to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
The Add Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
Action
6/18/2019 5:27:20 PM