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Sync, backup, and reset
Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from the HTC
support site (htc.com/hsm/). Or open the Help that comes with the software.
On Windows, click
in HTC Sync Manager, and then click Help.
Reset
Restarting HTC One E9 (Soft reset)
If HTC One E9 is running slower than normal, is unresponsive, or has an app that is not performing
properly, try rebooting and see if that helps solve the problem.
1. If the display is off, press the POWER button to turn it back on.
2. Press and hold the POWER button, and then tap Restart.
3. When asked to confirm, tap Restart.
HTC One E9 not responding?
If HTC One E9 does not respond when you touch the screen or press the buttons, you can
still restart it.
Press and hold the POWER and VOLUME UP buttons for at least 10 seconds. HTC One E9
then restarts.
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