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Preface Notebook Computer P957HP6 Service Manual...
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Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
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This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the P957HP6 series notebook PC.
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Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
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Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
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Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
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Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup 1.
Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the P957HP6 series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri- vers (e.g.
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Introduction Storage Interface Power One changeable 2.5" (6cm) 7.0mm (h) SATA (Serial) Hard Two USB 3.1 Gen 2 Type-C Ports* Embedded 4-Cell Polymer Battery Pack, 55WH Disk Drive/Solid State Drive (SSD) *The maximum amount of current supplied by USB Type-C Full Range AC/DC Adapter (Factory Option) One M.2 SATA/PCIe Gen3 x4 Solid State ports is 500mA (USB 2.0)/900mA (USB 3.1).
Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera 2. *PC Camera LED *When the PC camera is in use, the LED will be illuminated. 3. Built-In Array Microphone 4. LCD 5. Speakers 6.
Introduction External Locator - Front & Right Side Views Figure 2 Front View 1. LED Indicator FRONT VIEW Figure 3 Right Side View 1. Microphone-In Jack 2. Headphone & S/ PDIF Combo RIGHT SIDE VIEW Jack 3. USB 3.0 (USB 3.1 Gen 1) Ports 4.
Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. Vent 2. DC-In Jack 3. HDMI-Out Port LEFT SIDE VIEW 4. Mini Display Ports 5. USB 3.1 Gen 2 Type-C Ports 6. USB 3.0 (USB 3.1 Gen 1) Ports 7.
Introduction External Locator - Bottom View Figure 6 Bottom View 1. Vent 2. RJ-45 LAN Jack 3. USIM Card Reader (for 3G/ 4G USIM Cards) Overheating To prevent your com- puter from overhea- ting, make sure no- thing blocks any vent while the computer is in use.
Introduction Mainboard Overview - Top (Connectors) Figure 9 Mainboard Top Connectors 1. DC-In Jack 2. HDMI Port 3. Mini Display Ports 4. USB Port 3.1 Connector 5. USB Port Connector 6. DP Connector 7. LED KB Connector 8. USB Port Connector 9.
Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the P957HP6 series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.
Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...
Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a re- moval and/or replacement job, take the following precautions: Power Safety Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other components Warning could be damaged.
Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Keyboard: To remove the 3G/4G Module: 1. Remove the keyboard page 2 - 5 1.
Disassembly Removing the Keyboard Figure 1 Keyboard Removal 1. Turn off the computer, turn it over. 2. Remove screws from the bottom of the computer. a. Remove the screws from 3. Open it up with the LCD on a flat surface before pressing at point to release the keyboard module (use the spe- the bottom of the compu- cial eject stick...
Disassembly Removing the Battery Figure 2 Battery Removal 1. Turn the computer off, and remove the keyboard (page 2 - 2. Remove screws (Figure 2a). a. Remove the screws. 3. Remove the SD card cover and screws (Figure 2b). b. Remove the SD cover 4.
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Disassembly 5. The battery will be visible at point on the computer (Figure 3d Figure 3 6. Carefully disconnect the cable , then remove screws (Figure 3e Battery Removal 7. Lift the battery off the computer (Figure 3f (cont’d.) 8. Reverse the process to install a new battery (do not forget to replace all the screws and bottom cover). d.
Disassembly Removing the Hard Disk Drive Figure 4 HDD Assembly The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 7mm Removal (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as outlined in Chapter 4 of the User’s Manual) when setting up a new hard disk.
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Disassembly 4. Slightly slide and pull the hard disk out Figure 5 5. Lift the hard disk assembly out of the bay (Figure 5c HDD Assembly 6. Remove screws and bracket from the hard disk (Figure 5d Removal (cont’d.) 7. Reverse the process to install a new hard disk (do not forget to replace the screws). c.
Disassembly Removing the System Memory (RAM) Figure 6 RAM Module The computer has four memory sockets for 260 pin Small Outline Dual In-line Memory Modules (SO-DIMM) support- Removal ing DDR4 Up to 2400 MHz. The main memory can be expanded up to 64GB. The total memory size is automatically detected by the POST routine once you turn on your computer.
Disassembly Removing the M.2 SSD Module Figure 7 M.2 SSD-1 Module M.2 SSD-1 Removal Procedure Removal 1. Turn off the computer, turn it over, remove the battery (page 2 - 2. The M.2 SSD module will be visible at point on the mainboard (Figure 7a).
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Disassembly M.2 SSD Installation Procedure Figure 8 1. Place the thermal pad on the mainboard as shown (Figure 8a). M.2 SSD Module 2. Insert the module in the computer Figure 8b Installation 3. Tighten the screw to secure it in place (Figure 8c).
Disassembly Removing the Wireless LAN Module Figure 9 Wireless LAN 1. Turn off the computer, turn it over, remove the battery (page 2 - Module Removal 2. The Wireless LAN module will be visible at point on the mainboard (Figure 9a).
Disassembly Wireless LAN, Combo, 3G & LTE Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, 3G and LTE modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.
Disassembly Removing the 3G/4G Module Figure 10 3G/4G Module Removal Procedure 3G/4G Module Removal 1. Turn off the computer, remove the battery (page 2 - 2. Locate the module, it is visible at point Figure 10a a. Locate the module. 3.
Disassembly Removing the CCD Figure 11 CCD Removal 1. Turn off the computer, turn it over to remove the battery (page 2 - 2. Lay the computer down on a flat surface with the top case up forming a 130 degree angle. Carefully remove the a.
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Disassembly 5. Disconnect the cable (Figure 12c). Figure 12 6. Remove the CCD module (Figure 12d). CCD Removal 7. Reverse the process to install a new CCD module. (cont’d) c. Disconnect the cable. d. Remove the CCD mod- ule. 11.
Appendix A:Part Lists This appendix breaks down the P957HP6 series notebook’s construction into a series of illustrations. The component part numbers are indicated in the tables opposite the drawings. Note: This section indicates the manufacturer’s part numbers. Your organization may use a different system, so be sure to cross-check any relevant documentation.
Part List Illustration Location The following table indicates where to find the appropriate part list illustration. Table A - 1 Part List Illustration Part Location page A - 3 Top (no FP) Top (with FP) page A - 4 page A - 5 Bottom page A - 6 Main Board...
Schematic Diagrams Appendix B: Schematic Diagrams This appendix has circuit diagrams of the P957HP6 notebook’s PCB’s. The following table indicates where to find the appropriate schematic diagram. Diagram - Page Diagram - Page Diagram - Page Diagram - Page Table B - 1...
Schematic Diagrams Mini DP Port mini-Display Port F (back) mini-Display Port E (back) Zdiff=90 Close to Display PORT SHIELD6 GND4 SHIELD6 GND4 COMMON COMMON SHIELD5 GND3 SHIELD5 GND3 C906 0.1u_10V_X7R_04 D_MDP_F#3 MDP_F#3 C912 0.1u_10V_X7R_04 D_MDP_F3 MDP_F_PWR MDP_E_PWR MDP_F3 DP_TDB_AUX#_F AUX_CHN DP_TDB_AUX#_E AUX_CHN C904...
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Schematic Diagrams PCH 9/9 SPT-H_PCH U114J BOOT STARP DFX TEST MODE QUALIFIER FOR OTHER NO REBOOT STARP ENABLE:LPC IS SELECT DFX STRAP WHEN SAMPLED LOW ENABLE: HIGH (INTERNAL WEAK PD) (WEAK INTERNAL PU) AR22 (INTERNAL WEAK PD) RSVD 3.3VA R211 *1K_04 3.3VS RSVD...
Download the BIOS computer model. 1. Go to www.clevo.com.tw and point to E-Services and click E-Channel. Note that BIOS versions 2. Use your user ID and password to access the appropriate download area (BIOS), and download the latest BIOS files...
BIOS Update Use the flash tools to update the BIOS 1. Make sure you are not loading any memory management programs such as HIMEM by holding the F8 key as you see the message “EFI Shell”. You will then be prompted to give “Y” or “N” responses to the programs being loaded by EFI Shell.