What Is A Vps; Introduction To Vps Features; Basic Features - Panasonic KX-TVA50 Feature Manual

1.1.2 Basic Features

1.1 What is a VPS?

1.1.1 Introduction to VPS Features

Description
The VPS handles incoming and outgoing calls. When a call comes in, it answers, forwards to appropriate
extensions, takes and stores messages, and notifies subscribers when messages are left. Subscribers may
send and transfer messages to other subscribers within the VPS. The VPS is easy to use, providing voice
guidance (referred to as "system prompts") to callers, directing them to press certain buttons to access desired
features.
Unlike handwritten messages or those left with answering services, VPS messages are confidential; they are
stored in a mailbox and retrieved only with the subscriber's password. Other advantages of the VPS are clarity
and accuracy, which are commonly lacking with written messages. The messages come directly from the caller,
in the caller's own voice. To further ensure accuracy, the VPS allows the sender to correct or change messages
before saving them. Messages can be erased or transferred by the recipient.
1.1.2 Basic Features
Description
Greeting Callers
The VPS greets callers with a prerecorded message that includes directions for leaving and editing messages.
The VPS can list single-digit numbers for each available extension or mailbox. Callers who know the extension
of the person they wish to reach may dial the extension number at any time. Callers with rotary telephones are
transferred to a preprogrammed destination, which is normally an operator or the General Delivery Mailbox.
Sending Messages
Callers can review and edit messages before leaving them in a mailbox. Subscribers can send messages to
an individual or to several mailboxes at once. Extension users can also receive verification when messages
they send to other subscribers have been received.
Receiving Messages
Subscribers can receive messages from outside callers and other subscribers. The total amount of recording
time for all messages, as well as the maximum length of each message may be limited by the subscriber's
Class of Service (COS). The VPS can notify subscribers when they have new messages by sending a beeper
page, an E-mail, and even by calling subscribers' home or mobile phones. For subscribers who are on
premises, the VPS can also light the message waiting lamp on their extension telephones. Subscribers can
choose their preferred notification method. If the VPS is connected to the PBX using APT/DPT Integration,
subscribers can press a preprogrammed button to record their telephone conversations into their own
mailboxes or into other subscribers' mailboxes.
8 Feature Manual Document Version 3.0 2010/06