Samsung SyncMaster 210P PLUS User Manual page 37

Check List
Q & A
Self-Test Feature
Check
No images on the
screen. I cannot
turn on the monitor.
I cannot see the On
Screen Display.
The image on the
screen is shaking.
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the
warranty card, the phone number on the Information section or contact your
Symptom
Is the power cord connected
properly?
Can you see "No Connection,
Check Signal Cable" on the
screen?
If the power is on, reboot the
computer to see the initial
screen(the login screen), which
can be seen.
Can you see "Sync. Out of
Range" on the screen?
There is no image on the
screen. Is the power indicator
on the monitor blinking at 1
second intervals?
Have you locked the On
Screen Display (OSD) Menu to
prevent changes?
Check the monitor configuration
to see if it is in Interlace Mode.
(Interlace Mode: Vertical
frequency 43Hz, 87Hz(i), etc)
Are there any magnetic
products such as a power
adapter, speaker or a high
voltage wire near by?
Is the voltage stable?
The screen image can also appear to shake or vibrate if there is a
problem with the video card or the computer's main board.
Check List
Main > Troubleshooting > Check List
dealer.
Solutions
Check the power cord connection
and supply.
Check the signal cable connection.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows 95/98/ME/XP/2000) and
then change the frequency of the
video card.
(Refer to the Preset Timing
Note: If the initial screen (the login
screen) does not appear,
service center or your dealer.
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
properly handle.
Adjust the maximum resolution and
frequency that the monitor can
properly handle.
The monitor is in PowerSaver mode.
Press a key on the keyboard or
move the mouse to activate the
monitor and restore the image on the
screen.
Unlock the OSD by pressing the
MENU button for at least 10
seconds.
The signal from the video card
exceeds the maximum resolution
and frequency of the monitor.
Move the monitor away from
anything that can create a strong
magnetic field.
The screen image can appear to
shake or vibrate at a particular time
of day due to low supply voltage.
Modes)
contact a