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Troubleshooting
This section describes common problems that may occur when you use the products mentioned in this document
and how to troubleshoot these problems. If the instructions provided do not solve the problems, contact your sales
company.
Common Problems
You cannot insert or remove a switch module.
Make sure that there is no foreign objects present inside the switch module slot.
Make sure that you have installed the module in the right direction.
A switch module does not function.
Refer to "LAN Cabling in Blade Enclosure"(See page30), and make sure that you have
1.
connected a correct LAN port in the CPU Blade to a correct slot in the Blade Enclosure.
2.
Make sure that you have properly installed the switch module in the Blade Enclosure.
3.
Make sure that power is supplied throughout the system, including the switch module.
N8406-011 1Gb Pass-Through Card
You cannot establish a link. (The Link/Act LED indicator does not turn on.)
1.
Make sure that the cable has been installed properly.
Refer to "Network Cables" (See page31), and make sure that your cable meets the specification
2.
required.
3.
Make sure that the communication mode of link partners (e.g. switch) is set for automatic recognition
or 1000M/Full Duplex.
4.
Make sure that you are using a correct driver in the CPU Blade.
5.
Confirm the error logs on the link partner side.
The status LED is illuminated in amber, not green.
1.
Make sure that the module has been installed properly.
2.
The SIGMABLADE monitor displays an error message.
See your User's Guide for N8405-019 EM Card error code information. For some error codes, you
may need to contact your sales company.
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