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LG WT7800CW/00 Owner's Manual

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OWNER'S MANUAL
WASHING
MACHINE
Read this owner's manual thoroughly before operating the appliance and keep it handy
for reference at all times.
WT7800C*
www.lg.com
MFL68267050
Copyright © 2018-2019 LG Electronics Inc. All Rights Reserved.
Rev.01_032519

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  • Page 1 OWNER'S MANUAL WASHING MACHINE Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. WT7800C* www.lg.com MFL68267050 Copyright © 2018-2019 LG Electronics Inc. All Rights Reserved. Rev.01_032519...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS 33 SMART FUNCTIONS SAFETY INSTRUCTIONS LG SmartThinQ Application IMPORTANT SAFETY INSTRUCTIONS Smart Diagnosis™ Function PRODUCT OVERVIEW 37 MAINTENANCE Parts Regular Cleaning Accessories Cleaning the Water Inlet Filters Care in Cold Climates INSTALLATION Tools Needed 41 TROUBLESHOOTING Installation Overview...

  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
  • Page 4 • Read all instructions before using the appliance and save these instructions. • Use this appliance only for its intended purpose. • If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
  • Page 5 SAFETY INSTRUCTIONS • If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard. • Do not put oily or greasy clothing, candles or flammable materials on top of the appliance. •...
  • Page 6 SAFETY INSTRUCTIONS CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: INSTALLATION • Install the product on a firm and level floor. OPERATION •...

  • Page 7: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Detergent Dispenser Control Panel Water Inlets Liquid Bleach Lid (Door) Leveling Feet Power Cord Compartment Drain Hose Accessories Included Accessories Tie Strap Required Accessories Hot and Cold Water Hoses NOTE • The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes.

  • Page 8: Installation

    INSTALLATION INSTALLATION Tools Needed Pliers Flat-blade Level Screwdriver Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Unpacking and removing shipping Choosing the proper location Connecting the water lines material Leveling the washer Connecting the drain hose Connecting to the power supply...

  • Page 9: Product Specifications

    INSTALLATION Product Specifications The appearance and specifications listed in this manual may vary due to constant product improvements. Electrical requirements 120 VAC @ 60 Hz Min. / Max. water pressure 20 - 120 psi (138 - 827 kPa) 27" (W) X 28 "...

  • Page 10: Choosing The Proper Location

    10 INSTALLATION Choosing the Proper NOTE • The washer must be installed on firm flooring to Location minimize vibration during the spin cycle. Concrete flooring is best, but a wood floor is sufficient, Install the washer on a solid floor that is strong and provided it is built to FHA standards.

  • Page 11: Unpacking And Removing Shipping Material

    INSTALLATION Unpacking and Removing To prevent damage, do not remove the foam Shipping Material block containing the owner’s manual, parts, and laundry product samples from the washer tub until Unpack all shipping materials from the washer for the washer is in the final location. proper operation and inspect it for shipping damage.

  • Page 12: Connecting The Water Lines

    2/3 turn with pliers. Connect the Contact an LG Customer Information Center for blue hose to a cold water faucet and the red hose assistance in buying hoses.

  • Page 13: Connecting The Drain Hose

    INSTALLATION Connecting the Drain Hose If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses Connect the drain hose to either a standpipe or with the tie strap provided (ribbed side on inside). laundry tub.

  • Page 14: Leveling The Washer

    14 INSTALLATION Leveling the Washer NOTE • To check if the washer is level from side to side, The tub of the washer spins at very high speeds. To place a level on the back edge of the lid (door). minimize vibration, noise, and unwanted movement, •...

  • Page 15: Connecting To The Power Supply

    INSTALLATION Connecting to the Power Testing the Washer Supply Check if the washer is properly installed and run a test cycle. The washer should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet. Plug in the washer. Make sure the tub is empty. Do not load anything in the tub for this test.

  • Page 16: Operation

    16 OPERATION OPERATION Select a cycle. Turn the cycle selector knob or press the cycle Using the Washer buttons repeatedly until the desired cycle is selected. The preset wash temperature, spin speed, soil level and option settings for that cycle WARNING are shown.

  • Page 17: Sorting Laundry

    OPERATION Sorting Laundry Sort Laundry By Colors By Soil By Fabric By Lint CAUTION Lint White Heavy Delicates Producer • The washer can be fully loaded, but the tub Lint Lights Normal Easy Care should not be tightly packed with items. The lid Collector (door) of the washer should close easily.

  • Page 18: Loading The Washer

    18 OPERATION Loading the Washer • Use the Bedding cycle for large or bulky items such as poly-filled jackets, comforters, pillows, etc. These • Check and empty pockets. Paper clips, coins, items may not be as absorbent as other laundry matches, etc.

  • Page 19: Adding Cleaning Products

    OPERATION Adding Cleaning Products Main Wash Detergent Compartment This compartment holds laundry detergent for the About the Dispensers main wash cycle. Either powdered or liquid detergent may be used in this compartment. The detergent The automatic dispenser consists of two is added to the load at the beginning of the cycle.
  • Page 20 20 OPERATION Using the Liquid Bleach Dispenser Check clothing care labels for special instructions. The bleach dispenser is a separate compartment at the left front of the tub opening. Measure liquid bleach carefully, following instructions on the bottle. Type 1 •...
  • Page 21 OPERATION Detergent Use • This washer is designed for use with only HE (High- Efficiency) detergents. HE detergents produce fewer suds, dissolve more efficiently to improve washing and rinsing performance, and help to keep the interior of the washer clean. Using detergent that is not HE may cause oversudsing and unsatisfactory performance which could result in error codes, cycle failure, and machine damage.

  • Page 22: Control Panel

    22 OPERATION Control Panel Control Panel Features Cycle Modifier Buttons Power On/Off Button Press to turn the washer on. Press again to Use these buttons to adjust the water temperature, spin speed and soil level settings turn the washer off. Pressing the Power button during a cycle will cancel that cycle and any load for the selected cycle.
  • Page 23 OPERATION Time and Status Display Door Lock Indicator The Door Lock indicator will light up once a cycle has started. The indicator light will stay on until the cycle is paused, stopped or has finished. Wi-Fi Connect Indicator The indicator blinks during product registration and Wi-Fi setup and illuminates when the appliance is connected to a home Wi-Fi network.

  • Page 24: Wash Cycles

    24 OPERATION Wash Cycles Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See the Sorting Laundry section for best results, follow the fabric care labels on your garments.
  • Page 25 OPERATION Cycle Description Note • When chime sounds, press the Start/Pause Use this cycle to prewash stains button to unlock lid, add main detergent to without needing to hand wash. Prompt dispenser, and insert remainder of laundry. If Pre Wash+ Normal treatment helps to prevent stains from the Start/Pause is not pressed within about 3...

  • Page 26: Cycle Guide

    26 OPERATION Cycle Guide Spin Soil Stain Cold Extra Water Turbo Cycle Wash Temp. Soak Speed Level Care Wash Rinse Plus Wash Heavy Extra high High Warm Normal Semi Warm Medium Normal Cold Tap cold No spin Light Heavy Extra high High Warm Heavy Duty...
  • Page 27 OPERATION Spin Soil Stain Cold Extra Water Turbo Cycle Wash Temp. Soak Speed Level Care Wash Rinse Plus Wash Heavy Extra High High Medium Normal Sanitize™ No Spin Light Extra high High Warm Pre Wash+ Semi Warm Medium Normal Normal Cold Tap Cold No spin...
  • Page 28 28 OPERATION Spin Soil Stain Cold Extra Water Turbo Cycle Wash Temp. Soak Speed Level Care Wash Rinse Plus Wash Heavy Extra high High Warm Speed Semi Warm Medium Normal Wash Cold Tap Cold No spin Light Heavy Warm Waterproof Semi Warm Normal Cold...

  • Page 29: Cycle Modifier Buttons

    OPERATION Cycle Modifier Buttons Spin Higher spin speeds extract more water from clothes, Each cycle has default settings that are selected reducing drying time and saving energy. automatically. You may also customize these settings using the cycle modifier buttons. Press the button •...

  • Page 30: Special Care Features

    30 OPERATION Special Care Features Rinse+Spin Select this option to rinse and spin a load separately Press the Special Care button to select specialized from a regular cycle. This can be helpful in preventing cycles or add features to standard cycles. Press fresh stains from setting in fabrics.

  • Page 31: Option Buttons

    OPERATION Option Buttons Delay Wash Once you have selected the cycle and other settings, Your washer features several additional cycle options press this button to delay the start of the wash cycle. that customize cycles to meet your individual needs. To use these options, select the desired option after Each press of the button increases the delay time by selecting the desired cycle.
  • Page 32 32 OPERATION Turbo Wash™ Control Lock Adding the Turbo Wash™ option to a cycle reduces Use this option to disable the controls. This feature the length of the cycle while maintaining a similar can prevent children from changing cycles or wash performance.

  • Page 33: Smart Functions

    To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. • The surrounding wireless environment can make...
  • Page 34 Remote Start function. diagnosing and solving issues with the appliance based on the pattern of use. Start a cycle from the LG SmartThinQ application Energy Monitoring on your smart phone. The washer energy usage is affected by the cycles and options so you may see some changes in energy usage from one cycle to another.
  • Page 35 However, there is no guarantee that interference will not occur in a LG Electronics will also provide open source code particular installation. If this equipment does cause to you on CD-ROM for a charge covering the cost...

  • Page 36: Smart Diagnosis™ Function

    The specialist records the data SmartThinQ application for help diagnosing issues transmitted from the appliance and uses it to analyze with the appliance without the assistance of the LG the issue, providing a fast and effective diagnosis. Customer Information Center.

  • Page 37: Maintenance

    MAINTENANCE MAINTENANCE WARNING To reduce the risk of fire, electric shock, or injury to persons, read this entire owner's manual, including the Important Safety Instructions, before operating this washer. • Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Page 38 38 MAINTENANCE Cleaning the Dispenser Drawer NOTE • Never load laundry while using Tub Clean. The Detergent and fabric softener may build up in the laundry may be damaged or contaminated with dispenser drawer. Remove the drawer and inserts cleaning products. Make sure to run the Tub Clean and check for buildup once or twice a month.

  • Page 39: Cleaning The Water Inlet Filters

    MAINTENANCE Cleaning the Water Inlet Cleaning the Bleach Dispenser Filters Bleach may build up on the bleach dispenser cover. Check for buildup and clean the cover once or twice a month. If the washer does not fill properly, an error message will show on the display.

  • Page 40: Care In Cold Climates

    40 MAINTENANCE Care in Cold Climates When the Water Line is Frozen Storing the Washer Turn off the faucets connected with the water lines. If the washer will not be used for an extended period of time and is in an area that could be exposed to freezing temperatures, perform the following steps to Pour hot water on the frozen faucets to thaw the protect the washer from damage.

  • Page 41: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service.
  • Page 42 42 TROUBLESHOOTING Operation Problem Possible Cause Solutions • Check hoses and connectors for leaks, cracks and splits. Hoses are not connected correctly. • Check and tighten hose connections. • The washer pumps out water very rapidly. Check for water backing up out of the drain pipe during drain.
  • Page 43 TROUBLESHOOTING Problem Possible Cause Solutions The washer automatically adjusts • This is normal. The washer adjusts cycle time Wash cycle time is the wash time for the amount of automatically to provide optimal results for the longer than usual. laundry, water pressure and other selected cycle.
  • Page 44 44 TROUBLESHOOTING Problem Possible Cause Solutions • Make sure the inlet filters on the fill valves are not Filter clogged. clogged. Refer to the filter cleaning instructions. Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged. •...
  • Page 45 TROUBLESHOOTING Performance Problem Possible Cause Solutions • Always remove items from the washer as soon as Washer not unloaded promptly. the cycle is complete. • The washer can be fully loaded, but the tub Wrinkling Washer overloaded. should not be tightly packed with items. The lid (door) of the washer should close easily.
  • Page 46 46 TROUBLESHOOTING Wi-Fi Problem Possible Cause Solutions The password for the Wi-Fi • Delete your home Wi-Fi network and begin the network was entered incorrectly. registration process again. Mobile data for your smartphone • Turn off the Mobile data on your smartphone is turned on.
  • Page 47 TROUBLESHOOTING Error Codes Problem Possible Cause Solutions • The automatic attempt to rebalance the load was If the balance is not successful, this not successful. The cycle has been paused to error will be displayed. allow the load to be manually adjusted. •...
  • Page 48 48 TROUBLESHOOTING Problem Possible Cause Solutions • Close the lid (door) and press Start/Pause button. After starting a cycle, it may take a few moments before the tub begins to turn or spin. The washer will not spin unless the lid (door) is Lid (Door) is not closed properly.

  • Page 49: Limited Warranty

    Should your LG Washer fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States, including U.S.
  • Page 50 If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 51 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to...

  • Page 52: Warranty Exceptions (U.s.)

    52 LIMITED WARRANTY Warranty Exceptions (U.S.) The packing materials are not removed. Remove the packing materials. Noise, vibration Carton support base A coin or foreign object is stuck Remove coins or foreign objects in the washer. from the laundry before loading. E6 error, the tub won’t spin, noise The drain hose is installed too low.
  • Page 53 MEMO...
  • Page 54 54 MEMO...
  • Page 55 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com...

This manual is also suitable for:

Wt7800c seriesWt7800cv/00

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