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Troubleshooting
If you experience any of the following issues while using the gigabeat, check the following
guide for the possible cause before requesting service.
Issue
The gigabeat
doesn't power up.
The button doesn't
work.
The battery is
consumed quickly
after charge.
Playback cannot be
performed.
There is no sound.
The charge indicator
doesn't illuminate, in
charging operation.
The charge indicator
turned off while the
AC adapter was
connected.
The PC does not
recognize the
gigabeat.
70
Cause
The BATTERY switch
is set to OFF.
There is insufficient
power remaining in the
built-in battery.
The gigabeat is in
HOLD mode.
The button is not
being pressed long
enough.
The gigabeat is
connected to a PC.
The built-in battery
has failed.
There is no track.
The EARBUDS are
not connected
properly.
The volume is set to
the minimum.
The BATTERY switch
is set to OFF.
The gigabeat is not
connected properly.
Outside the specified
operating-temperature
range.
The charge is
automatically stopped
to limit the tempera-
ture increase in the
gigabeat.
The gigabeat is not
properly connected to
the PC.
Solution
Set the BATTERY switch to
ON.
Connect the AC adapter and
charge the built-in battery.
Reset the HOLD switch to
cancel the HOLD mode.
When turning on the power,
press the POWER button for
two seconds or longer.
The gigabeat cannot be
operated while being con-
nected to a PC.
Replace with a new battery. To
replace the built-in battery,
contact the store of purchase.
Use gigabeat room to transfer
tracks.
Check the connection between
the EARBUDS and wired
remote control and main unit.
Adjust the volume.
Set the BATTERY switch to
ON.
Check the connection between
the AC adapter/AC cable and
the main unit.
Charge within the operating-
temperature range.
This is a safety feature. Keep
the gigabeat in the charging
operation. Charging will
resume after a while.
Check the connection with the
PC.
Reference
page
31
31
20, 23
34
Owner's
Manual-
"gigabeat room"
13
Owner's
Manual-
"gigabeat room"
35
38
31
31
72
33
Owner's
Manual-
"gigabeat room"
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